
Urgent Hiring
5 days ago
What You Will Do?
- Conduct audits of sales calls, processes, and documentation to ensure compliance with company standards and ethical practices.
- Review lead handling, client interactions, and closure techniques to identify performance gaps.
- Prepare structured audit reports with clear insights and actionable recommendations.
- Collaborate with Sales Trainers and Managers to drive continuous improvement in sales conversion and customer experience.
- Monitor accuracy in sales reporting, incentive calculations, and achievement tracking.
- Build and implement Sales Call & best practices from Industry into TYAs accounting and ERP sales processes.
- Ensure compliance with internal policies, regulatory guidelines, and industry norms.
What We Are Looking For?
- Proven experience in Sales Quality / Audit / Compliance within a BPO or Call Center sales environment.
- Strong listening, analytical, and reporting skills with sharp attention to detail.
- Excellent communication and presentation skills.
- Ability to identify gaps and provide structured, practical solutions.
- Proactive, self-driven, and comfortable working in a fast-paced corporate setting.
- A team player who can bridge quality assurance with business goals.
Qualifications:
- Graduate in any discipline (mandatory).
- MBA/PGDM preferred (not mandatory).
- Certification in Sales Quality / Audit / Compliance will be an added advantage.
What TYA Will Offer?
- A professional and collaborative work culture in the fields of Accounting & IT/ERP Solutions.
- Opportunity to leverage your BPO audit experience and apply it in corporate sales governance.
- Competitive salary and performance-based incentives.
- Career progression across sales audit, training, and business operations.
- Exposure to diverse industries and client-facing business processes.
- Continuous learning and development initiatives.
If you believe you are the right fit, please share your CV with us at [] with the subject line: Application for Sales Auditor BPO Background.
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