Urgent Hiring

1 week ago

Bengaluru, Karnataka, India TYA Business Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

What You Will Do?

  • Conduct audits of sales calls, processes, and documentation to ensure compliance with company standards and ethical practices.
  • Review lead handling, client interactions, and closure techniques to identify performance gaps.
  • Prepare structured audit reports with clear insights and actionable recommendations.
  • Collaborate with Sales Trainers and Managers to drive continuous improvement in sales conversion and customer experience.
  • Monitor accuracy in sales reporting, incentive calculations, and achievement tracking.
  • Build and implement Sales Call & best practices from Industry into TYAs accounting and ERP sales processes.
  • Ensure compliance with internal policies, regulatory guidelines, and industry norms.

What We Are Looking For?

  • Proven experience in Sales Quality / Audit / Compliance within a BPO or Call Center sales environment.
  • Strong listening, analytical, and reporting skills with sharp attention to detail.
  • Excellent communication and presentation skills.
  • Ability to identify gaps and provide structured, practical solutions.
  • Proactive, self-driven, and comfortable working in a fast-paced corporate setting.
  • A team player who can bridge quality assurance with business goals.

Qualifications:

  • Graduate in any discipline (mandatory).
  • MBA/PGDM preferred (not mandatory).
  • Certification in Sales Quality / Audit / Compliance will be an added advantage.

What TYA Will Offer?

  • A professional and collaborative work culture in the fields of Accounting & IT/ERP Solutions.
  • Opportunity to leverage your BPO audit experience and apply it in corporate sales governance.
  • Competitive salary and performance-based incentives.
  • Career progression across sales audit, training, and business operations.
  • Exposure to diverse industries and client-facing business processes.
  • Continuous learning and development initiatives.

If you believe you are the right fit, please share your CV with us at [] with the subject line: Application for Sales Auditor BPO Background.

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