Sales Operations Support

2 days ago


Guwahati, Assam, India Dalmia Bharat Group Full time
Description

Position: Sales Operations Support – Clinker & Exports

Designation: Executive – Senior Executive

Function: Institutional Sales

Place: Guwahati, Assam

Credentials: Any Graduate

Reporting to: ASM – Clinker & Exports

Responsibilities:

  • To handle all export documentation, customs clearance, coordination with plant dispatch teams.
  • To maintain pricing sheets, order trackers, and buyer documentation.
  • Support invoicing and compliance for exports. To provide comprehensive back-office, coordination, and MIS related support to the Institutional Sales Team
  • Support the Sales Team by coordinating with logistics, finance & commercial teams to to enable seamless customer service delivery
  • Ensure adherence to all sales & statutory documentation as per Sales SOP and applicable laws
  • Track material movements, pending orders, and ensure alignment with customer delivery schedules
  • Assist in preparation and submission of tenders, quotations, and project-specific documentations
  • Maintain updated order trackers, customer details, project status report etc
  • Ensure proper maintenance of customer agreements, institutional rate approvals, and dispatch documentation
  • Follow up for billing, payment and credit note processing
  • Provide operational support during customer meetings, audits, or review sessions.


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