Collections Manager
4 days ago
Job Description for Area Manager - Collections
*Job Summary:*
We're seeking experienced Area Managers to lead teams of Portfolio Managers (Collection Executives) in specific product categories, focusing on recovery operations. You'll oversee collections, manage a team, and ensure maximum recovery rates while maintaining customer satisfaction.
Key Responsibilities:- Team Management: Lead and motivate a team of Portfolio Managers to achieve recovery targets.
Recovery Operations: Oversee collections processes, ensuring efficient and effective recovery strategies.
Customer Relationship Management: Develop and maintain relationships with customers to facilitate payment.
Performance Monitoring: Track and analyze recovery performance, identifying areas for improvement.
Strategy Development: Develop and implement recovery strategies to maximize recovery rates.
Requirements:- Experience: 6-12 years of experience in collections, specifically in one of the following product categories:
Credit Cards (CC)
Personal Loans (PL)
Loan Against Property (LAP)
Business Loans
Housing Finance
Skills: Strong leadership, communication, and negotiation skills.
Knowledge: Familiarity with collections processes, regulatory requirements, and industry best practices.
What We Offer:- CTC: ₹16 lakhs per annum.
Career Growth: Opportunities for professional growth and development.
Dynamic Work Environment: A fast-paced and dynamic work environment in a leading private sector bank.
Locations:- Chandigarh
Noida
Delhi
Ludhiana
Mumbai
Jaipur
Ahmedabad
Ideal Candidate:- Results-driven: Proven track record of achieving recovery targets.
Leadership skills: Experience in leading and motivating teams.
Strong communication: Excellent communication and negotiation skills.
Industry knowledge: Familiarity with collections processes and regulatory requirements in the specified product category.
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