Collections Manager

6 days ago

Mumbai Metropolitan Region, India Intellectual Capital HR Consulting Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 16,00,000 per year

Job Description for Area Manager - Collections

*Job Summary:*

We're seeking experienced Area Managers to lead teams of Portfolio Managers (Collection Executives) in specific product categories, focusing on recovery operations. You'll oversee collections, manage a team, and ensure maximum recovery rates while maintaining customer satisfaction.

Key Responsibilities:- Team Management: Lead and motivate a team of Portfolio Managers to achieve recovery targets.

  • Recovery Operations: Oversee collections processes, ensuring efficient and effective recovery strategies.

  • Customer Relationship Management: Develop and maintain relationships with customers to facilitate payment.

  • Performance Monitoring: Track and analyze recovery performance, identifying areas for improvement.

  • Strategy Development: Develop and implement recovery strategies to maximize recovery rates.

Requirements:- Experience: 6-12 years of experience in collections, specifically in one of the following product categories:

  • Credit Cards (CC)

  • Personal Loans (PL)

  • Loan Against Property (LAP)

  • Business Loans

  • Housing Finance

  • Skills: Strong leadership, communication, and negotiation skills.

  • Knowledge: Familiarity with collections processes, regulatory requirements, and industry best practices.

What We Offer:- CTC: ₹16 lakhs per annum.

  • Career Growth: Opportunities for professional growth and development.

  • Dynamic Work Environment: A fast-paced and dynamic work environment in a leading private sector bank.

Locations:- Chandigarh

  • Noida

  • Delhi

  • Ludhiana

  • Mumbai

  • Jaipur

  • Ahmedabad

Ideal Candidate:- Results-driven: Proven track record of achieving recovery targets.

  • Leadership skills: Experience in leading and motivating teams.

  • Strong communication: Excellent communication and negotiation skills.

  • Industry knowledge: Familiarity with collections processes and regulatory requirements in the specified product category.

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