Technical Project Management

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

In this Project Management role, you will play a vital part in ensuring the smooth and efficient operation of our customers' IT infrastructure. You will be responsible for maintaining and optimizing their systems to ensure consistent, peak performance. The position requires close interaction with the Account Team and customers, and familiarity with Japanese work culture will be a strong advantage.

Your key responsibilities include:

• Drive end-to-end project delivery, including scope, cost, schedule, and contractual commitments.

• Establish and maintain effective communication plans with stakeholders and clients.

• Manage projects involving cloud platforms (AWS, Azure, GCP) and hybrid environments.

• Ensure compliance with security, resiliency, and operational standards.

• Oversee project operations, including resource allocation, vendor coordination, and risk mitigation.

• Implement best practices that enhance service delivery, operational efficiency, and overall project performance.

• Collaborate closely with Japanese clients and teams, ensuring smooth communication, cultural alignment, and appropriate language usage.

• Support governance, reporting, and stakeholder engagement tailored to Japanese business practices.

Your future at Kyndryl
This is a true "start here, go anywhere" opportunity. As you get a close-up look at a wide variety of Kyndryl job roles, you can choose your career path. Many have moved up to the 2nd or 3rd level escalation team. Others go on to further education/certifications and more senior or technical roles

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Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

• Mini 8 Years Experience

• Proven experience in Project Management at a senior level

• Certification in Project Management (PMP/Prince2) and Cloud Platforms (AWS/Azure/GCP).

• Strong understanding of IT operations, risk management, and change control processes.

• Fluency in Japanese (spoken and written) and familiarity with Japanese work culture.

• Excellent stakeholder management and leadership skills.

• Ability to manage multi-functional teams across geographies.

• Experience in disaster recovery planning, automation, and hybrid cloud operations.

• Experience working on live projects with a strong understanding of customer requirements on the go.

• Proficient in handling incidents, problems, and changes (L1, L2, L3).

• Strong technical aptitude and understanding of IT environments.

• Effective communication skills with stakeholders in Japan and India.

• Ability to create work plans, coordinate tasks with stakeholders, draft/review procedures, investigate issues, and execute change implementations.

• Ability to create and test implementation plans and analyze execution results.
   

  Preferred Professional Experience

• Prior experience working in hybrid cross-country environments involving Japan and India.

• Experience in managing all types of priorities (L1, L2, L3) within daily BAU operations (if not considered mandatory).

• Additional exposure to automation, cloud-native tools, or advanced DR strategies.

• Experience collaborating with multi-functional teams in complex enterprise ecosystems.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.