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Customer Relationship Executive

2 weeks ago

Coimbatore, Tamil Nadu, India Green Delight Innovation Private Limited Full time

Job Title: Customer Relationship Executive (Immediate Joiner)

Company Name: Green Delight Innovations Private Limited

Job Location: Atthipalayam Pirivu, Ganapathy, Coimbatore

Job Type: Full-Time (Onsite)

Experience Required: 1 – 2 Years

Salary: ₹12,000 – ₹18,000 per month

Joining: Immediate

Job Description

We are looking for a friendly and customer-focused Customer Relationship Executive who can join immediately. The candidate will be responsible for handling customer interactions, maintaining relationships, and ensuring a high level of customer satisfaction.

Roles & Responsibilities

  • Handle customer queries via phone, email, and in person
  • Build and maintain strong relationships with customers
  • Resolve customer issues in a timely and professional manner
  • Follow up with customers to ensure satisfaction
  • Maintain customer records and update CRM systems
  • Coordinate with internal teams to address customer needs
  • Collect customer feedback and share insights with management
  • Support sales and marketing teams when required

Required Skills & Qualifications

  • 1–2 years of experience in customer service or relationship management
  • Good communication and interpersonal skills
  • Strong problem-solving abilities
  • Basic computer knowledge (MS Office, CRM tools)
  • Customer-centric attitude and professional behavior
  • Ability to work independently and in a team

Education Qualification

Any Graduate (Business / Communication preferred)

Interview Process

  • HR Screening / Telephonic Interview
  • Face-to-Face Interview
  • interview duration: approximately 1–2 hours

How to Apply

Interested candidates who can join immediately may apply via Indeed or contact HR for further details.

HR Contact Number:

Job Types: Full-time, Permanent

Pay: ₹12, ₹18,000.00 per month

Work Location: In person