Customer Support Associate

1 day ago


Udupi, Karnataka, India DesiCrew Solution Full time ₹ 2,64,000 - ₹ 3,00,000 per year

Skills:

  • Excellent problem solving & communication
  • Knowledge of CRM/ticketing tools (Zendesk, Freshdesk, Salesforce)
  • Customer-focused, organized, adaptable
  • Basic API, integration, troubleshooting understanding
  • Familiarity with analytics tools is a plus

Responsibilities:

  • Provide technical support via email, chat & phone
  • Resolve platform, integration & configuration issues
  • Collaborate with product & engineering teams for escalations
  • Maintain documentation & improve customer experience
  • Manage client expectations & ensure satisfaction

Shift: Night

Job Location: Kaup

Job Type: Full-time

Pay: ₹11, ₹25,000.00 per month

Work Location: In person



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