
Head Sales
6 days ago
Role & responsibilities
1. Sales Leadership & Membership Growth
- Lead and own the membership sales strategy, setting and achieving aggressive sales
targets.
- Deliver a luxury, hospitality-driven sales experience for every guest touring the club.
- Convert interest into commitment with powerful negotiation and convincing skills.
- Establish partnerships and referral programs to grow memberships organically and
sustainably.
2. Guest Sales Experience
- Design and deliver a guest journey that exceeds expectations from the initial enquire and club tour to the closing of a membership deal.
- Train and guide the sales team to act as consultants and lifestyle ambassadors, no just sales people.
- Ensure every guest feels understood, valued, and motivated to make Ileseum Club their second home.
3. Team Leadership & Department Management
- Inspire, coach, and lead the membership sales team with clarity, accountability, and
passion.
- Conduct regular training on negotiation, hospitality-led sales, and premium service
standards.
- Foster a high-performance culture where every team member consistently delivers
results.
4. Negotiation & Conversion Excellence
- Act as the chief negotiator and deal-closer for high-value memberships.
- Build confidence in prospects through influence, persuasion, and consultative selling.
- Ensure the sales team is equipped to overcome objections and turn challenges into
opportunities.
5. Strategic Sales & Brand Growth
- Collaborate with marketing to create premium campaigns and activations that generate qualified leads.
- Represent Ileseum Club at events, networking forums, and community platforms as a brand ambassador.
- Monitor sales KPIs, conversion ratios, and revenue reportsensuring continuous improvement and growth.
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