Customer Retention Executive

Customer Interaction: Respond promptly and professionally to customer inquiries, issues, and complaints. Conduct follow-up calls and emails to ensure customer satisfaction and address any lingering concerns. Act as a primary point of contact for a portfolio of customers, managing relationships and building trust. Relationship Management & Growth: Foster and...

serves as a vital link between a company and its clients, focusing on maintaining positive, long-term relationships to ensure customer satisfaction and retention. Key responsibilities include managing client needs, resolving issues, providing support, processing inquiries, identifying new business opportunities, and using Customer Relationship Management...

Customer Data ManagementCollect, maintain, and update customer information (leads, prospects, buyers).Ensure data accuracy and segmentation for marketing and communication.Lead ManagementMonitor leads from various sources (walk-ins, website, social media, events).Assign leads to sales representatives and track follow-up.Improve lead conversion rate.Customer...

We are looking for a Customer Success & Sales Executive to manage incoming leads, guide customers to the right rental solution, ensure smooth onboarding (KYC & payments), and support them during their rental journey.Flexi workingSales incentivesAnnual bonus

Process: Customer Care Executive - Inbound & Outbound Requirements: -Languages: Hindi & Marathi / Avg English -Freshers and Experienced candidates can apply -Salary: Upto 15,000 + Incentives -Day shift / Rotational off -Immediate Joining Required Candidate profile-Qualification: HSC Pass -Location: Wadgaon Sheri, Pune Contact get more information...

Job Role: Telemarketing Executive (TME) Location: Swargate, Pune Shift: 9:30 AM – 6:30 PM Eligibility: Graduates (Freshers/Experienced) Experience in outbound domestic voice calling preferred Good English communication skills Required Candidate profileSalary:Freshers: 14,500 in-hand (First 3 months), 18,800 from 4th month + 13,000 retention bonus...

Manage a portfolio of customers and serve as their key point of contactBuild and maintain strong, long-lasting customer relationshipsUnderstand customer needs and provide appropriate solutions and recommendationsHandle customer inquiries, complaints, and escalations in a timely and professional mannerCollaborate with cross-functional teams to ensure customer...

Customer Relationship Management: Develop and maintain positive, long-term relationships with clients and customers. Issue Resolution: Promptly and efficiently address and resolve customer inquiries, complaints, and issues. Communication & Support: Respond to customers through phone, email, and chat, providing accurate information on products and services....

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...