Operational Manager

7 hours ago

Indore, Madhya Pradesh, India The Grand Omkara Hotel and Resorts Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Job Title: Operations Manager

Department: Hotel Operations / Executive Office

Reports To: General Manager

Supervises: Department Heads (as assigned), Duty Managers, and Operational Staff

Job Summary:

The Operations Manager supports the General Manager by overseeing the daily functioning of key hotel departments, ensuring smooth operations, guest satisfaction, team performance, and profitability. The role acts as a bridge between strategy and execution across all service areas.

Key Responsibilities:

  • Monitor and coordinate daily activities of operational departments (Front Office, Housekeeping, F&B, Maintenance, etc.).
  • Ensure all departments meet service, quality, and safety standards.
  • Support department heads in managing schedules, resources, and resolving issues.
  • Oversee guest satisfaction initiatives and handle escalated complaints professionally.
  • Work closely with the GM to implement business plans and operational goals.
  • Conduct regular inspections of rooms, public areas, dining outlets, and back-of-house for cleanliness and maintenance.
  • Assist in budgeting, forecasting, and cost control measures across operations.
  • Monitor staff performance and training needs to maintain service excellence.
  • Ensure compliance with SOPs, health & safety guidelines, and licensing requirements.
  • Collaborate with HR, Sales, and Finance departments for cross-functional support and planning.

Required Skills & Qualifications:

  • Degree/Diploma in Hotel or Business Management.
  • Hospitality experience of at least 1-3 years.
  • Strong organizational and multi-departmental coordination skills.
  • Excellent interpersonal, problem-solving, and leadership abilities.
  • Proficiency in hotel software systems (PMS, POS, Inventory, etc.).
  • Flexible, proactive, and detail-oriented mindset.
  • Ability to thrive in a fast-paced, guest-facing environment.

Job Type: Full-time

Pay: ₹30, ₹50,000.00 per month

Benefits:

  • Food provided

Language:

  • English (Required)

Work Location: In person

  • Operations Manager

    2 weeks ago

    Indore, Madhya Pradesh, India AXES METROLOGY Full time ₹ 3,84,000 - ₹ 4,80,000 per year

    We are a NABL accredited calibration and testing laboratory and currently located in Indore. Our company is around 12 years old. To expand our business, we are hiring key employees who can work together for mutual growth.Operation Manager - It is essential to have a good knowledge of calibration and testing procedures. Necessary technical training will be...

  • Operations Manager

    2 weeks ago

    Indore, Madhya Pradesh, India Ghanpushp Industries - Oceanvolt Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.ResponsibilitiesEstablish and maintain business...

  • Senior Manager, Operations

    2 weeks ago

    Indore, Madhya Pradesh, India Avb Care Management Pvt Ltd Full time

    We're Hiring for Senior Manager – Operations (Medical Outsourcing)Experience: 4-6 years | Location: On-site / Office (Indore, Jabalpur, Sagar, Chhindwara, and Shahdol)About Us:AVB Care Management Pvt Ltd delivers comprehensive operational outsourcing for medical departments throughout India—with a commitment to compliance, efficiency, and exceptional...

  • Senior Operations Manager

    2 weeks ago

    Indore, Madhya Pradesh, India Republic of Karting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role Overview Republic of Karting is seeking a dynamic and experienced Branch / Facility / Operations Manager to oversee the day-to-day management of our karting track facility. The role involves ensuring smooth operations, maintaining safety standards, managing staff, and delivering an exceptional customer experience.Key Responsibilities Operations...

  • Senior Operations Manager

    2 weeks ago

    Indore, Madhya Pradesh, India Republic Of Karting Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Republic of Karting () is India's leading go karting and thrill chain operating in Mumbai, Virar, Nashik, Ahmedabad and Indore.At Republic of Karting, creating a memorable and thrilling experience for each of our customer is very important and so, this team role have a super important role to play in our team.We are seeking a dynamic and experienced Senior...

  • Branch Operations Manager

    2 weeks ago

    Indore, Madhya Pradesh, India Grampro Business Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionJob Description:To manage cash transactions in the Branch accurately with due diligence and ensure adherence to established procedures and guidelines as well as service standards within the branch.Responsible for Branch operations, increasing the Bank's customers, business development and MIS reporting and compliance and service quality at the...

  • General Manager Operations

    6 days ago

    Indore, Madhya Pradesh, India VEG Bagicha Full time ₹ 5,00,000 - ₹ 20,00,000 per year

    Responsibilities:* Lead strategic planning & execution* Ensure operational excellence & efficiency* Drive profitability through cost control measures* Oversee all operations & staff management

  • Store Operation Manager

    6 days ago

    Indore, Madhya Pradesh, India Airtel Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Store Operation ManagerKey Deliverables Store Operations & Audit / Compliance: • Adherence of Store Operations in line with pre-defined SOPs • Ensure that the look and feel of the store is as per guidelines/standards • Track efficient Cash handling; prevent shoplifting / ensure safety and security • Visual merchandising as per plan /...

  • HR Operations Manager

    2 weeks ago

    Indore, Madhya Pradesh, India Medibuddy Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Manager HR Operations Location: Indore,Madhya Pradesh,India Function - People & Culture Sub Function - HR Operations Role Overview Behind every great employee experience is an HR Operations engine that just works. From the first day someone joins to the moment they grow, move, or even exit — HR Ops is the team that makes these...

  • Manager – Stock Market Operations

    2 weeks ago

    Indore, Madhya Pradesh, India Alpstine Technology Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAlpstine Technology Pvt. Ltd., established in 2023, is focused on creating versatile business opportunities. The company is recognized for its expertise in trading and efficient manpower management techniques, which contribute to its sustainability. Our dynamic approach has allowed us to adapt and thrive in a competitive market.Role...