Strategy and Analyst

6 days ago


Pune, Maharashtra, India Poonawalla Fincorp Ltd. Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Job Title:Strategy and Analyst Collections

Department:Collections Strategy

Location:Pune – Head Office

Reporting To:Head – Collections Strategy

Role Overview:

The Strategy and Analyst – Collections is responsible for driving data-backed strategies to optimize collections performance across portfolios. This role involves deep analysis of customer behaviour, delinquency trends, and operational metrics to design and implement effective collection strategies, segmentation models, and performance dashboards.

Key Responsibilities:

Strategic Planning & Execution

  • Execution of defined collections strategies across buckets (early, mid, late-stage delinquency).
  • Collaborate with cross-functional teams (Operations, Risk, Data Science) to implement segmentation and treatment strategies.
  • Monitor strategy effectiveness and recommend course corrections based on performance metrics.
  • Manage digital campaign vendors responsible for multi-channel outreach (SMS, email, WhatsApp, IVR, chatbots) to delinquent customers.
  • Oversee vendor performance across engagement, conversion, and compliance metrics.
  • Ensure seamless integration with internal systems (CFRs, dialers, Filed App) and adherence to regulatory guidelines.

Data Analysis & Insights

  • Analyze portfolio performance, customer repayment behaviour, and operational KPIs.
  • Build predictive models and scorecards in collaboration with the Data Science team.
  • Identify trends, root causes of delinquency, and opportunities for automation or process improvement.
  • Leverage campaign analytics to monitor vendor performance across key metrics such as contact rate, engagement, promise-to-pay (PTP) conversion, and payment realization.
  • Collaborate with vendors and internal teams to ensure data-driven decision-making and continuous campaign refinement

Performance Management

  • Design and maintain dashboards for real-time tracking of collections metrics.
  • Support monthly and quarterly reviews with insights and recommendations.
  • Track agency/vendor performance and suggest optimization strategies.
  • Design and maintain a digital collections campaign calendar aligned with delinquency buckets, customer segments, and business priorities.
  • Track campaign outcomes through structured MIS covering contact rates, engagement, PTP conversions, and recovery performance.
  • Use insights from MIS to refine campaign strategy, vendor allocation, and channel mix for improved effectiveness.

Compliance & Risk

  • Ensure strategies comply with regulatory guidelines and internal risk policies.
  • Support audits and regulatory reporting with relevant data and documentation.
  • Prepare and maintain comprehensive collections documentation to support compliance audits, regulatory reviews, and Operational Risk Management (ORM) requirements.

Qualifications & Skills:

Education:

  • Bachelor's or Master's degree in Business, Finance, Economics, Statistics, or related field.

Experience:

  • 3–7 years in collections strategy, credit risk, or financial analytics.
  • Experience in Collections for unsecured lending, retail banking, or NBFC preferred.

Technical Skills:

  • Proficiency in SQL, Excel, and visualization tools (Power BI/Tableau).
  • Familiarity with Python/R and statistical modeling is a plus.
  • Understanding of collections systems and CFRs.

Soft Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and stakeholder management.
  • Ability to work in a fast-paced, dynamic environment.

  • Strategy Analyst

    4 weeks ago


    Pune, Maharashtra, India Crescendo Global Full time

    Strategy Analyst M A - Advisory Consulting - 5 Years - Pune Are you an experienced professional with a strong background in Mergers Acquisitions looking to take your career to the next level Here s an incredible opportunity to work as a Strategy Analyst in a high-performing Advisory Consulting team This is your chance to work on challenging and...


  • Pune, Maharashtra, India Deloitte Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job requisition ID :: 90483Date: Oct 8, 2025Location: PuneDesignation: AnalystEntity: Deloitte Touche Tohmatsu India LLPLocation: Pune, IndiaBusiness Unit: Technology Strategy & Transformation (TST)Role OverviewDeloitte Consulting India is seeking an Analyst to join our Technology Strategy & Transformation (TST) practice in Pune. The Analyst will play a...

  • GIS Analyst, Strategy

    2 weeks ago


    Pune, Maharashtra, India JHTS Offshore Resource Pvt. LTD. Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    We're looking for a detail-oriented and driven GIS Analyst to join our high-impact Analytics team. In this role, you will be responsible for analyzing, visualizing, and maintaining geospatial data to uncover actionable insights that support decision-making across planning, operations, and strategy. You will work closely with the Director of Analytics and...


  • Pune, Maharashtra, India Stefanini North America and APAC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Details:Job DescriptionStefanini Group is a multinational company with a global presence in 41 countries and 44 languages, specializing in technological solutions. We believe in digital innovation and agility to transform businesses for a better future. Our diverse portfolio includes consulting, marketing, mobility, AI services, service desk, field service,...


  • Pune, Maharashtra, India KRISHNA RAJARAM ASHTEKAR AND JEWELLERS Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Data Analyst – Mid LevelLocation: Pune -Head OfficeExperience: 2–5 yearsKRA Jewellers (88+ years legacy, 12 showrooms across Maharashtra) is seeking a Data Analyst to transform raw data into actionable insights that directly influence inventory planning, showroom growth, vendor performance, and customer-driven marketing.Key ResponsibilitiesSales & Stock...


  • Pune, Maharashtra, India Bad and Boujee Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Title: Growth & Marketing Analyst – Fashion DTCLocation: PuneType: Full-TimeRole PurposeThe Growth & Marketing Analyst is the bridge between data and creativity. This role translates campaign results, ad spends, and content performance into clear insights that help Bad and Boujee scale profitably. They ensure our marketing rupees deliver maximum...


  • Pune, Maharashtra, India RCK Analytics - Global Research and Analytics Company Full time US$ 60,000 - US$ 1,20,000 per year

    Investment Banking – (2-5 Years) - Analyst/Senior AnalystRCK Analytics is looking for an experienced Analyst/Senior Analyst in our Investment Banking practice.Job Description:Ø Provide deep insights on the sectors and companies under coverage for our global clients.Ø Create company profiles, executive summaries, competitive landscapes, investment decks,...

  • Analyst

    6 days ago


    Pune, Maharashtra, India Poonawalla Fincorp Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Job Title: Strategy and Analyst – CollectionsDepartment:Collections StrategyLocation:Pune – Head OfficeReporting To:Head – Collections StrategyRole Overview:The Strategy and Analyst – Collections is responsible for driving data-backed strategies to optimize collections performance across portfolios. This role involves deep analysis of customer...

  • Marketing Analyst

    2 weeks ago


    Pune, Maharashtra, India PS Human Resources And Consultants Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Role & responsibilitiesRole Overview As a key partner to the Senior Digital Marketing Manager, the Marketing Analyst will plan, launch, and optimize revenue-driving programs across paid media, SEO/AEO, marketing automation, and web platforms. This role requires a balance of strategic thinking and hands-on execution, leveraging data, creative insights, and...

  • Jr. Data Analyst

    1 week ago


    Pune, Maharashtra, India ReWise Analytics and Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Jr. Data AnalystLocation: Pune (Baner)Mode: Work from OfficeWork Time: 1PM to 10.00PM (night shift for initial 2-3 months – 6.30PM to 3.30AM IST)We are looking for a Jr. Data Analyst to join our growing Data Analytics team. This position will help with data analysis and data visualization for internal as well as external stakeholders. We are looking for...