Sales & Marketing Associate

2 days ago

Mumbai, Maharashtra, India MISHO Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Role Overview:

MISHO is seeking a dynamic
Sales & Marketing Associate

to join our Mumbai team. The ideal candidate will have a passion for fashion, luxury, and client service, with the ability to cultivate and sustain meaningful relationships with our discerning clientele. This role will focus on elevating customer experiences through personalised shopping services while supporting brand initiatives and events.

Sales & Client Relationships:

  • Build and nurture relationships with high-value clients, ensuring a seamless and tailored service.
  • Offer bespoke styling and personal shopping experiences, curating recommendations aligned with client preferences.
  • Introduce clients to new collections, styling pairings, and complementary pieces across MISHO's lines.
  • Provide attentive post-sale care, including aftercare guidance and follow-up communication.

Marketing & Brand Engagement:

  • Support the execution of product launches, brand collaborations, and client activations.
  • Assist in the planning and hosting of pop-ups, trunk shows, and exclusive events.
  • Contribute to enhancing the brand's presence through client engagement initiatives.

Sales Support & Reporting:

  • Track and analyse client behaviour to support tailored outreach strategies.
  • Maintain a detailed CRM database for clienteling and future communication.
  • Prepare sales and clienteling reports, providing insights to management on engagement and performance.

Key Skills & Qualifications:

  • 1–2 years of experience in luxury retail, fashion, or client services.
  • Strong understanding of personal styling and luxury consumer behaviour.
  • Exceptional communication and interpersonal skills with a client-first mindset.
  • Proficiency in CRM tools, POS, and sales reporting.
  • Highly organised, with the ability to multitask and adapt in a fast-paced environment.
  • Deep passion for fashion, design, and luxury.

Additional Details:

  • Location: Mumbai (in-office role).
  • Please note that only shortlisted candidates will be contacted.

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