Warehouse Operations Supervisor

1 hour ago

Panipat, Haryana, India Raghav Woollen Mills Full time ₹ 2,64,000 per year

Job Title: Warehouse & Operations Supervisor (E-commerce)

Location: Panipat (Factory / Warehouse)

Job Type: Full-time, On-site

Industry: E-commerce (Blankets, Home Textiles)

About the Role

We are a fast-growing D2C home textiles brand looking for a hands-on Warehouse & Operations Supervisor to manage day-to-day e-commerce operations. This is not a desk job — it requires on-ground execution inside our Panipat factory/warehouse, overseeing dispatch, QC, packing team, returns, and stock flow.

You will work closely with management to ensure smooth order processing for Amazon, Shopify, and other channels.

Key Responsibilities1. Order Dispatch & Fulfillment

  • Manage daily order processing from Amazon & Shopify panels
  • Allocate work to packers and ensure timely dispatch
  • Oversee packing quality, labeling, and proper packaging standards
  • Coordinate with courier partners and shipping aggregators

2. Return & Exchange Management

  • Handle incoming returns and RTOs
  • Inspect returned products for QC
  • Update return inventory and maintain records
  • Reduce repeat operational errors by identifying root causes

3. Inventory Management

  • Maintain real-time stock updates
  • Prepare daily opening/closing stock reports
  • Track fast-moving SKUs and plan replenishment
  • Conduct weekly stock audits to avoid mismatches

4. QC, Passing & Packing Supervision

  • Supervise 2 packers/passers
  • Ensure all pieces are checked, passed, folded, tagged, and packed correctly
  • Maintain cleanliness and organization of the warehouse area

5. Sourcing & Vendor Coordination

  • Coordinate with fabric, trims, and packaging vendors
  • Track material consumption and shortages
  • Follow up with suppliers for timely delivery
  • Assist in new product sourcing, samples, and costing inputs

6. Operational Reporting

  • Daily reporting of stock, dispatch, returns, and pending tasks
  • Maintain Excel/Google Sheet logs of all movements
  • Coordinate with management for forecasting and planning

Required Skills & Experience

  • 1–4 years of experience in e-commerce operations, warehouse work, or fulfillment
  • Basic Excel/Google Sheets skills
  • Ability to handle a small team and get work done
  • Physically active and comfortable with hands-on warehouse tasks
  • Ability to work with speed, accuracy, and discipline

Job Type: Full-time

Pay: ₹18, ₹22,000.00 per month

Benefits:

  • Provident Fund

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