Warehouse Operations Supervisor
7 hours ago
Job Title: Warehouse & Operations Supervisor (E-commerce)
Location: Panipat (Factory / Warehouse)
Job Type: Full-time, On-site
Industry: E-commerce (Blankets, Home Textiles)
About the Role
We are a fast-growing D2C home textiles brand looking for a hands-on Warehouse & Operations Supervisor to manage day-to-day e-commerce operations. This is not a desk job — it requires on-ground execution inside our Panipat factory/warehouse, overseeing dispatch, QC, packing team, returns, and stock flow.
You will work closely with management to ensure smooth order processing for Amazon, Shopify, and other channels.
Key Responsibilities1. Order Dispatch & Fulfillment
- Manage daily order processing from Amazon & Shopify panels
- Allocate work to packers and ensure timely dispatch
- Oversee packing quality, labeling, and proper packaging standards
- Coordinate with courier partners and shipping aggregators
2. Return & Exchange Management
- Handle incoming returns and RTOs
- Inspect returned products for QC
- Update return inventory and maintain records
- Reduce repeat operational errors by identifying root causes
3. Inventory Management
- Maintain real-time stock updates
- Prepare daily opening/closing stock reports
- Track fast-moving SKUs and plan replenishment
- Conduct weekly stock audits to avoid mismatches
4. QC, Passing & Packing Supervision
- Supervise 2 packers/passers
- Ensure all pieces are checked, passed, folded, tagged, and packed correctly
- Maintain cleanliness and organization of the warehouse area
5. Sourcing & Vendor Coordination
- Coordinate with fabric, trims, and packaging vendors
- Track material consumption and shortages
- Follow up with suppliers for timely delivery
- Assist in new product sourcing, samples, and costing inputs
6. Operational Reporting
- Daily reporting of stock, dispatch, returns, and pending tasks
- Maintain Excel/Google Sheet logs of all movements
- Coordinate with management for forecasting and planning
Required Skills & Experience
- 1–4 years of experience in e-commerce operations, warehouse work, or fulfillment
- Basic Excel/Google Sheets skills
- Ability to handle a small team and get work done
- Physically active and comfortable with hands-on warehouse tasks
- Ability to work with speed, accuracy, and discipline
Job Type: Full-time
Pay: ₹18, ₹22,000.00 per month
Benefits:
- Provident Fund
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