Sales Executive

2 days ago

Hubli, Karnataka, India PMJ GEMS & JEWELERS Pvt Ltd Full time

Job Description – Sales Executive

PMJ Gems and Jewels Pvt. Ltd.

Position: Sales Executive

Department: Retail Sales

Employment Type: Full-Time

Reporting To: Store Manager / Sales Manager

About PMJ Gems and Jewels Pvt. Ltd.

PMJ Gems and Jewels is a premium luxury jewelry brand celebrated for its exceptional craftsmanship, authentic gemstones, and bespoke bridal creations. With a strong reputation for trust and quality, PMJ delivers an unparalleled retail experience. As a Sales Executive, you will play a critical role in upholding this brand experience and building lasting customer relationships.

Role Overview

The Sales Executive will be responsible for driving showroom sales, delivering premium customer service, managing high-value transactions, and ensuring a memorable shopping experience for clients. The role demands strong communication, deep product knowledge, and confidence in handling luxury clientele.

Key Responsibilities

Sales & Customer Handling

  • Engage with customers to understand their jewelry needs and recommend suitable designs.
  • Demonstrate in-depth knowledge of gold, diamonds, gemstones, polki, and bridal collections.
  • Meet and exceed monthly/quarterly sales targets.
  • Build and maintain relationships with high-value clients and ensure repeat business.
  • Assist customers with customization orders, sizing, and special requests.

Showroom Operations

  • Ensure product displays are attractive, clean, and aligned with PMJ's visual merchandising standards.
  • Track and update customer requirements, pending orders, and follow-ups.
  • Support smooth billing, packaging, and after-sales service processes.
  • Coordinate with the inventory team for stock availability and replenishment.

Professional Conduct

  • Maintain grooming standards suitable for a luxury brand environment.
  • Handle customer concerns and resolve issues with professionalism.
  • Uphold brand values, store SOPs, and compliance guidelines.

Sales Documentation & Reporting

  • Maintain accurate sales records, customer profiles, and CRM updates.
  • Prepare daily sales reports and contribute to weekly sales meetings.
  • Assist with documentation related to exchanges, returns, or repair orders.

Skills & Qualifications

Educational Background

  • Bachelor's degree in Business, Commerce, Marketing, or related fields.

Required Skills

  • Strong communication and interpersonal skills.
  • Excellent selling and negotiation abilities.
  • Ability to handle high-value jewelry confidently and responsibly.
  • Knowledge of gemstones, diamonds, and jewelry categories (training can be provided).
  • Proficiency in POS systems, CRM tools, and MS Office.

Additional Requirements

  • 2–5 years of experience in jewelry retail sales (luxury/premium brands preferred).
  • Strong customer service orientation and elegant presentation skills.
  • Ability to work on weekends and festive seasons (peak business periods).
  • Fluency in English, Hindi, and Telugu is an advantage.

What PMJ Offers

  • Attractive salary with performance-based incentives.
  • Professional training on diamonds, gemstones, and sales techniques.
  • Opportunity to work with a well-established luxury jewelry brand.
  • Career growth in sales, relationship management, and store leadership roles.
  • Employee benefits and a positive, customer-centric work culture.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Provident Fund

Work Location: In person

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