Social Media Executive

7 days ago


Mumbai, Maharashtra, India sm Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Job Responsibilities:

We are looking for SMEs, who take on the following tasks:

  • Social Media Responses: Respond over clients' official social-media handles to customer queries and complaints in a time-efficient manner.
  • Team Management: Assist the account lead in managing the team, including such aspects as resource building/management, upskilling, leaves, appraisals, and rosters.
  • Report Generation: Ensure timely delivery of daily/weekly/monthly narrative-laden, insights-heavy reports.
  • Process Improvement: Ideate upon and share views on how the whole process can be made faster and better.
  • Client Relationship Management Enhancement: Help your manager manage client relationships by taking on administrative tasks and increase revenue via successful upsell pitches.
  • Knowledge Building: Contribute to the larger AGR community by taking up data science projects or by creating trend reports for AGR's marketing/PR efforts.
  • Crisis Management: Help the team in handling crises that may see mentions spike and necessitate nuanced responses. Sr.
Qualifications

Graduate - Any Discipline

Additional Information
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