Guest Relation Associate
3 days ago
We are seeking well-groomed, female professionals with Air Hostess trainee or equivalent hospitality/aviation background to join our team as Guest Service Associates (Restaurant).
Key Responsibilities:
- Welcome, seat, and engage guests with professionalism and warmth.
- Accurately take and process food & beverage orders.
- Provide detailed menu knowledge and make personalized recommendations.
- Coordinate efficiently with kitchen and bar teams to ensure timely service.
- Maintain cleanliness, readiness, and hygiene of dining and service areas.
- Attend incoming calls, manage reservations, and maintain guest records.
- Prepare and update daily operational sheets and reports as required.
- Address and resolve guest concerns, escalating to management when needed.
- Support sales through upselling and promoting specials or offer.
Qualifications & Skills Required:
- Minimum 12th pass; Diploma/Degree in Hotel Management or Hospitality preferred.
- Strong communication and interpersonal skills with a guest-first attitude.
- Basic computer proficiency (MS Office, Excel, reservation systems, POS).
- Experience in call handling and maintaining records is an advantage.
- Well-groomed with professional etiquette and presentation.
- Fluency in English required; knowledge of additional languages is an asset.
Job Type: Permanent
Pay: ₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
Work Location: In person
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