Business Analyst
1 week ago
Get to Know Us:
Headquartered in Texas, CG Infinity is one of the fastest growing software service companies in the region with 300+ strong team members in Dallas, Houston, Albuquerque, Little Rock and New Delhi, India. The company offers solutions that are tailored to the needs of individual clients utilizing expertise in customer experience & CRM, application development & integration, production support & quality assurance, and data analytics & AI. CG Infinity's mission is to grow talent and develop life-long relationships with its customers. The company has been featured on INC 5000 and The Best Places to Work in recent years.
Website
: |
Company size: employees
Headquarters: Dallas, Texas
Founded: 1998
Our Culture:
Our people-first approach to technology offers best-in-class service and success rates. Here are some of the main services that we offer at CG Infinity: Salesforce Implementations, Customer Experience & CRM, Application Development & Integration, Production Support & QA, and Data Analytics & AI.
About the Role:
We're looking for a
Business Analyst
ready to grow into a Functional Consultant. This individual enjoys solving business problems, becoming a "power user" of new systems, and making a real impact by collaborating with others.
Key Responsibilities:
- Learn and operate new applications, becoming a super-user and go-to person for the team
- Engage regularly with business users, technical teams, and stakeholders to gather requirements and refine system solutions
- Translate needs into functional specs and document processes clearly
- Write and optimize intermediate SQL queries—including joins and aggregates—for real-world reporting and troubleshooting needs
- Support testing, change management, and user training
- Actively participate in team planning, discussions, stand-ups, and retrospectives to keep everyone aligned and moving forward
- Help drive the adoption of new tools and workflows
Qualifications:
- 1–2 years of Business Analyst experience (internships count)
- Proven communication skills—can clearly explain ideas, listen actively, document requirements, and adapt messaging to the audience (technical or non-technical)
- Track record of working effectively in teams, supporting group goals, and building positive working relationships
- Comfortable with SQL: able to write queries involving joins, aggregations, filtering, and basic data manipulation
- Fast learner with new digital tools and systems
Nice-to-Have:
- Experience with ERP/CRM/SaaS platforms
- Exposure to Agile methodologies
- BA, SQL, or business application certifications
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