Risk Management Support Specialist

Job Details / Role Purpose:

This role consists of supporting the organization's efforts to manage non-financial risks effectively. As a Non-financial Risk Management (NFRM) professional, you will be part of a collaborative team, assisting in the identification and assessment of risks, implementing risk management frameworks, and supporting the development of control measures. The role involves contributing to a strong risk culture by participating in training sessions and workshops, and ensuring clear communication with stakeholders. By working closely with colleagues across departments, the NFRM professional helps maintain the organization's resilience and supports its operational and strategic risk management goals

Key Responsibilities:

Support Risk Identification and Assessment

• Assist in identifying and assessing non-financial risks, including operational, compliance, reputational, and strategic risks, to ensure comprehensive risk coverage

Contribute to Control Implementation

• Help implement control measures to mitigate identified risks, working closely with team members to ensure alignment with organizational risk management strategies. Conduct control testing, including evidence collection, review, and follow-up for missing or unclear evidence. Provide opinions on control testing results and agree on action plans with action owners

Participate in Risk Reporting

• Collaborate in the preparation of risk reports for senior management and relevant committees, providing insights and supporting data analysis

Ensure Data Quality Management

• Conduct data quality reviews in risk management systems and ensure accurate documentation and reporting of risks, controls, and any identified issues

Facilitate Stakeholder Communication

• Maintain transparent communication with stakeholders, providing updates on risk management activities and escalating issues as needed

Assist in Process Improvement:

• Work with global and Line of Business risk teams to support process improvements and enhance internal control programs

Engage in Policy and Guideline Reviews

• Participate in reviewing and refining NFRM policies and guidelines to contribute to the ongoing improvement of internal control measures

Profile Key Requirements:

Qualifications & Experience

• • At least 3.5 years of experience in Risk & Controls, Project Management, and Organizational Management.
  • Experience with 2nd & 3rd Lines of Defence (Risk, Internal Controls, Audit) or professional services is preferable.
  • Professional recognized qualifications such as CIA are valuable, along with basic accounting knowledge and experience with SA

System Skills

• • Proficiency in risk management tools and systems like IBM Open Pages.
  • Proficiency in Microsoft Office 365 (Excel, PowerPoint).
  • Experience in setting up automated workflows and reporting dashboards is preferable (Power Automate, Power BI)

Initiative

• • Ability to take initiative and deliver quality results under competing deadlines.
  • Ability to take proactive steps in identifying and addressing issues.
  • Capacity to work independently and drive projects forward

Team Work

• • Strong professional presence with excellent interpersonal skills for managing relationships across global functions.
  • Ability to collaborate effectively with various stakeholders

Other Skills

• • High attention to detail and strong analytical skills.
  • Strong documentation skills, ensuring clear audit trails and reporting.
  • Ability to monitor and escalate issues effectively.
  • Strategic thinking and tactical problem-solving abilities

Customer Service

• • Commitment to maintaining high standards of service and quality in all interactions.