Technical Writer

Job Overview:

We are looking for an experienced Technical Publication to lead the creation and management of a variety of technical content such as user manuals, Standard Operating Procedures (SOPs), Installation and Operating Manuals (IOMs), and other documentation.

The role requires excellent technical writing, editing, and content management skills, as well as a basic understanding of design tools (e.g., Adobe Illustrator, Adobe InDesign) for document formatting and visual support.

Key Responsibilities:

• Manual Creation: Lead the creation and management of technical documentation including user guides, IOMs, SOPs, and other essential manuals.
• SOP Writing: Collaborate with subject matter experts to develop, update, and maintain Standard Operating Procedures across various business units.
• Technical Content Writing: Produce clear, concise, and accurate technical content, ensuring all documentation is user-friendly and aligns with company standards.
• Copy Editing: Perform thorough copy editing to ensure consistency, grammar, clarity, and accuracy of all documentation.
• Translation and Localization: Oversee the translation and localization process to ensure that technical content is accurately translated and culturally appropriate for international markets.
• Quality Control (QC): Conduct comprehensive quality checks on technical documentation to ensure its correctness, consistency, and clarity.
• Basic Design Skills: Utilize basic knowledge of design tools such as Adobe Illustrator, Adobe InDesign, or other graphic design software to format and enhance technical documentation with visuals, diagrams, and illustrations as needed.
• Web Technology Knowledge: Understand and apply basic web technologies (e.g., HTML, CSS) for maintaining online documentation and ensuring it is accessible and easy to navigate.
• Cross-functional Collaboration: Work closely with engineering, product management, and customer support teams to gather information and ensure documentation aligns with the latest product updates.
• Content Management: Use content management systems (CMS) to organize, update, and track document versions and revisions.
• Process Improvement: Identify and implement process improvements to enhance the efficiency and quality of documentation production.

Key Skills & Requirements:

• Experience: Minimum 2-5+ years of experience in technical writing
• Technical Writing: Proven ability to write clear, concise, and accurate technical content, including manuals, SOPs, IOMs, and other related documents.
• Copy Editing: Strong editing skills to ensure accuracy, clarity, and consistency in technical content.
• Translation and Localization: Experience working with translation services or vendors to ensure accurate and culturally relevant content for global markets.
• Basic Design Skills: Basic proficiency in design tools such as Adobe Illustrator, Adobe InDesign, or similar tools for document formatting, creating diagrams, and integrating visuals.
• Web Technologies: Basic knowledge of HTML, CSS, and content management systems (CMS) for maintaining and presenting online documentation.
• Tools & Software: Proficient in Microsoft Office Suite, Adobe Acrobat, CMS tools, and other documentation software. Experience with authoring tools like DITA , Document360, Madcap Flare/Central is a plus.

Education & Qualifications:

• Bachelors degree in English, Communications, Engineering, or a related field, or equivalent professional experience in technical writing and publication management.