EH-FY26-Consulting-S&T-I&RE-Senior Consultant-ServiceNow

Strategy & Transactions (S&T) – Real Estate and Infrastructure

Position Summary

Real Estate Technology ServiceNow Nuvolo/Workplace Service Delivery– Senior Consultant

Location – Bengaluru, Hyderabad, Pune, Kolkata, Chennai

The Team

Deloitte's Real Estate Technology team, part of the Infrastructure & Real Estate practice, empowers organizations to modernize their real estate portfolios with leading-edge technology. We deliver solutions for space, facilities, warehouse, lease, and capital projects management—utilizing IoT, automation, cloud platforms, and data analytics to maximize efficiency and value.

Our team helps clients optimize space utilization, enhance facility operations, digitize capital project workflows, Lease Management and make data-driven decisions for agile workplaces. We also support ESG and DEI objectives through innovative technology solutions.

We are looking for driven professionals with strong consulting backgrounds, a passion for technology, and the ability to work effectively across global teams. Ideal candidates will have experience with emerging real estate technologies, quick learning capabilities, and a track record of delivering impactful, tech-enabled solutions in a fast-paced environment.

At I&RE – Real Estate Technology, ServiceNow Nuvolo/WSD team, you –

• Will review existing client process, system design and documentation
• Assist in conducting client interviews and workshops
• Implement and deploy Real Estate Technologies: ServiceNow/Nuvolo/WSD for Deloitte's global clients
• Assist with development of project deliverables as required including
• Functional requirements
• As-is and to-be process flows
• Current and future state technology diagrams
• Functional design documents
• Requirements gap analysis
• Use cases and test cases
• Test and training plans
• Traceability matrices
• Training materials
• Assist Team Leads to successfully liaise between clients and the technical team to interpret and ensure that business requirements are accurately reflected in the solution
• Conduct data migration activities with transformations based on client requirements
• Participate in discovery and analysis of client needs
• Assist in the production of demo scripts and assist in preparation of demo environment
• Assist in live demonstrations with clients

Qualifications and Skills Required:

• Experience between 5-12 years with ServiceNow Certified ServiceNow administrator (active certification)
• Experience with Service Portal, Flow Designer, Performance Analytics, Widget, Instance, and Pages
• Strong scripting background with experience coding with AngularJS, JavaScript
• Hands on experience in all client side and server-side objects of ServiceNow like Client Scripts, Catalog Client Scripts, UI Policy, Catalog UI Policy, BR, Script Include, ACL, Form Design, Form Layout changes, Workflows(with experience using major activities in workflow along with activities used for orchestration),UI Action, Ui Context Menu, Transform Maps, configuring DS, writing Email scripts, Email notification, Email Templates, Field Styles, Dynamic Pages, Static Pages
• Experience of working with Data Migration and ERP/IWMS Implementation engagements
• Software integration experience utilizing Web Based API - SOAP, REST API
• Understands technical and functional design requirements related to ServiceNow
• Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members
• Project Management skills, with emphasis on on-time deliverables management
• Experienced in overseeing platform upgrades, patching, and release management

Preferred Skills:

• Knowledge of ITIL and Agile methodologies
• Experience with mobile development, Ajax, Jelly, Glide, and jQuery
• Integration experience with Web Services, Middleware Solutions such as TIBCO, J2EE, J2ME, JSP, Servlets, Java Scripts, JDBC, AJAX, XML, SQL Server 2008R/2012, Oracle 9i/10g/11g, MS-Access, My SQL, EDI, XSLT, .Net or other integration technologies
• Ability to perform scripted Web-Services, AJAX, Rules, SOAP, REST SSO-SAML Setup and Integration of ServiceNow to Other Applications
• Ability to develop custom UI changes with usage of Web Technologies such as DOM, HTML changes
• Support pre-sales activities and contribute to proposal development
• Experience/Understanding of real estate, facilities management, maintenance and operations, capital projects and condition assessments preferred

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India.

Benefits to help you thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 302586