Principal Cloud DevOps Engineer

Description and Requirements
"At BMC trust is not just a word - it's a way of life"
Description And Requirements
CareerArc Code

CA-SG

Hybrid
This Is Helix. Powered by You.
At
BMC Helix
, we don't do ordinary. We're the
AI-native engine
behind the world's most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of
curious minds, creative thinkers, and courageous builders
who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we're scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first
Agentic AI platform
empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation Our team is a global and versatile group of professionals, so if you're looking for a place where your ideas will be heard – this is the place for you

Principal DevOps Engineer – Database & Data Operations will drive the strategic implementation of automation, pipelines, and infrastructure solutions supporting large-scale data platforms. This role involves designing and optimizing CI/CD workflows for data services, implementing Infrastructure as Code with Terraform and Ansible, and managing containerized environments. You will partner closely with database and data engineering teams to ensure scalability, reliability, and performance across critical systems. As a senior contributor, you'll solve complex technical challenges, guide cross-functional initiatives, and align DevOps practices with organizational goals.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

• Partner with DBA and Data Engineering teams to optimize automation for PostgreSQL, Oracle, SQL Server, and cloud-native databases.
• Improve database reliability, availability, and cost efficiency through DevOps practices.
• Lead enterprise adoption of Terraform, Ansible, Jenkins and similar frameworks to manage infrastructure, configuration, and deployments.
• Establish scalable, secure patterns for database infrastructure and supporting services.
• Design and optimize CI/CD workflows for data pipelines and database migrations, integrating schema changes, versioning, and provisioning.
• Implement automation to ensure fast, safe delivery of database and analytics solutions.
• Oversee strategic use of cloud technologies (AWS, Azure, GCP, OCI) for data workloads and automation.
• Provide technical guidance on hybrid and multi-cloud deployments.
• Manage data-centric containerized deployments using Docker, Kubernetes, and Helm.
• Optimize orchestration for stateful workloads and large-scale data clusters.
• Develop and maintain robust observability frameworks to monitor database health, data pipelines, and infrastructure.
• Anticipate issues through metrics, logging, and alerting.
• Implement automation for database security policies, patching, and compliance audits.
• Drive initiatives that reduce manual overhead, cut costs, and improve uptime and performance.
• Ensure DevOps strategies support business objectives, SLAs, and cost-saving initiatives for data operations.

To ensure you're set up for success, you will bring the following skillset & experience:

• 12+ years of professional experience with a bachelor's degree OR
• 9+ years of experience with an advanced degree.
• Strong background in database DevOps, data operations, or cloud database automation.
• IaC & Automation: HashiCorp Terraform Professional, Ansible Automation certifications.
• Containerization: Docker Certified Associate, Certified Kubernetes Administrator (CKA).
• DevOps: DevOps Institute certifications (DevOps Foundation, DevSecOps Engineering).
• Technical Proficiency: Advanced knowledge of Terraform, Ansible, CI/CD tooling, Kubernetes, and database automation.
• Database Expertise: Experience supporting PostgreSQL, Oracle, SQL Server, and/or modern data platforms.
• Scripting: Skilled with writing and reading various scripting and coding languages including Bash and Python.
• Pipeline Management: Skilled in building, optimizing, and automating data pipelines for large-scale operations.
• Business Acumen: Aligns DevOps automation with business vision and cost savings.
• Collaboration & Leadership: Works closely with DBAs, Data Engineers, and cross-functional stakeholders.
• Communication: Clearly explains complex technical solutions to both technical and non-technical audiences.
• Problem Solving: Anticipates and mitigates risks to maintain database reliability and performance.
• Adaptability: Stays ahead of evolving data technologies and prepares the team for adoption.
• Mentoring: Provides technical mentorship in DevOps and database automation best practices.

Why Work Here? Because You'll Matter.
We're not hiring for roles—we're hiring for
impact
. At Helix, you'll solve hard problems, build smart solutions, and work with people who challenge and champion you. You'll see your ideas come to life—and your work make a difference.

We believe in
trust, transparency, and grit
. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you're remote or in-office, you'll find space to show up fully and contribute meaningfully. You won't be boxed in—you'll be backed up.

Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification,
apply anyway
. We value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 6,304,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

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Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.