Reservations and Marketing Executive

4 days ago

Pitampura, Delhi, India SKI Hotels & Resorts Rishikesh Full time

SKI Hotels & Resorts, Rishikesh is looking for a proactive and highly organized Guest Relations & Sales Coordinator. This multi-faceted role is critical to our success, serving as the primary communication link between our hotel, our guests, and our travel partners. You will be responsible for driving reservations, ensuring excellent guest service, and executing local marketing initiatives.

Key Responsibilities

  • Guest & Reservations Management:
  • Serve as the first point of contact for all incoming hotel phone calls, handling inquiries, providing detailed information about the property, and processing direct reservations accurately and efficiently.
  • Manage the hotel's reservations system (PMS), ensuring all bookings from various channels (online, direct, agents) are logged correctly.
  • Follow up on all reservation leads promptly to maximize booking conversion rates.
  • Travel Agent & Partner Relations:
  • Build and maintain strong working relationships with key travel agents, tour operators, and corporate partners.
  • Act as the primary contact for travel agent inquiries, managing their bookings, and ensuring a seamless experience.
  • Communicate special offers and promotional packages to the trade partners to drive sales.
  • Guest Communications & Service:
  • Handle general guest inquiries, special requests, and minor concerns with professionalism and a problem-solving attitude to ensure exceptional pre-arrival and post-stay experiences.
  • Manage and respond to communications (emails, phone, and potentially some social media DMs) promptly.
  • Marketing & Business Development:
  • Assist the management team in executing local marketing initiatives and promotional campaigns (e.g., creating package flyers, email blasts).
  • Monitor competitor activity and suggest new strategies to maximize occupancy and revenue.

Qualifications & Skills

  • Exceptional telephone etiquette and verbal communication skills; fluent in English and Hindi.
  • Strong organizational skills and attention to detail, particularly in managing booking data.
  • Proficiency with hotel management systems (PMS) and standard office software (Word, Excel, Outlook).
  • A friendly, professional, and confident demeanor, with a natural ability to build rapport with guests and partners.
  • Ability to work independently, prioritize tasks, and handle high-volume calls effectively.
  • A basic understanding of sales principles and how to close a reservation.

Note: Candidates who calls hotel's number through Google for direct communication which be directly disqualified.

Job Type: Full-time

Pay: ₹16, ₹18,000.00 per month

Ability to commute/relocate:

  • Pitampura, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Diploma (Preferred)

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

  • sales executive

    1 week ago

    Pitampura, Delhi, India NITSA HOLIDAYS Full time

    Identify and develop new business opportunities through networking, cold calling, and client meetings.Promote and sell domestic and international travel packages, tours, and related services to corporate and individual clients.Build and maintain strong relationships with existing customers to ensure repeat business.Understand client travel requirements and...

  • Business Development Executive

    2 weeks ago

    Pitampura, Delhi, India Earth Travels Full time

    Identify and develop new business opportunities through networking, cold calling, and client meetings.Promote and sell domestic and international travel packages, tours, and related services to corporate and individual clients.Build and maintain strong relationships with existing customers to ensure repeat business.Understand client travel requirements and...

  • Telesales Executive

    2 days ago

    Pitampura, Delhi, India NITSA HOLIDAYS Full time

    Key Responsibilities:Identify and develop new business opportunities through networking, cold calling, and client meetings.Promote and sell domestic and international travel packages, tours, and related services to corporate and individual clients.Build and maintain strong relationships with existing customers to ensure repeat business.Understand client...

  • Customer Service Representative

    4 days ago

    Pitampura, Delhi, India NITSA HOLIDAYS Full time

    Identify and develop new business opportunities through networking, cold calling, and client meetings.Promote and sell domestic and international travel packages, tours, and related services to corporate and individual clients.Build and maintain strong relationships with existing customers to ensure repeat business.Understand client travel requirements and...

  • Field Marketing Executive

    2 days ago

    Pitampura, Delhi, India AAA Security Solutio Full time

    We are looking for energetic and self-motivated Door-to-Door Marketing Executives to promote our products/services directly to customers at their homes or businesses. The role focuses on customer interaction, lead generation, and on-ground brand promotion.cctv industry Job Type: Full-timePay: ₹20, ₹25,000.00 per monthBenefits:Cell phone reimbursementWork...

  • Sales & Marketing Executive

    4 days ago

    Pitampura, Delhi, India DIWAN MUNDHRA BRO. PVT LTD Full time

    Location: DelhiSalary: Up to ₹5,00,000 per annumQualification: Diploma / B.Tech in Plastic / Polymer EngineeringExperience: Experienced candidates onlyJob Description:We are looking for a dynamic and experienced Marketing Executive with a strong background in sales of Polycarbonate Polymer. The ideal candidate must have hands-on experience in marketing and...

  • Influencer Marketing Executive

    4 days ago

    Pitampura, Delhi, India Prakhar Software Solutions Pvt Ltd Full time

    Key Responsibilities· Assist in planning and executing influencer marketing campaigns across Instagram, YouTube, and other social platforms.· Identify and onboard influencers across tiers (nano, micro, macro).· Coordinate content briefs, brand guidelines, and campaign timelines with creators.· Support in negotiating deliverables, timelines, and basic...

  • Sales Executive

    1 week ago

    Pitampura, Delhi, India Resol Vinyls and Chlorides Limited Full time

    We are a supplier in the polymers industry, specializing in EVA, PVC, PP, HDPE, LDPE and other high-quality polymers. With a strong market presence and a commitment to innovation, we cater to diverse industrial needs and provide top-tier solutions to our clients. We are now looking for a dynamic and results-driven Sales Executive to join our growing team.Key...

  • Senior Digital Marketing Executive

    6 days ago

    Pitampura, Delhi, India McLine Studios Private Limited Full time

    Senior Digital Marketing ExecutiveMcLine Studios is a leading architectural firm that designs and delivers innovative and sustainable architectural projects. We're seeking a proactive and self-sufficient Sr. Digital Marketing Executive to take full ownership of our digital presence. This role requires someone with hands-on experience in SEO, content...

  • Business Development Executive

    6 days ago

    Pitampura, Delhi, India Accord exhibitons and tech private limited Full time

    Job Title : Business Development ExecutiveDepartment: Sales & MarketingLocation: pitmpura ,new delhiEmployment: Type: Full-TimeAbout the Company:Accord exhibitions and tech private limited is a leading provider of exhibition stall design, fabrication, and event services, delivering creative, high-impact brand experiences across trade shows, expos, and...