
Area Manager/Senior Area Manager
14 hours ago
Area Manager - Affordable Housing / Senior Area Manager - Affordable Housing
Job Purpose
Creating a strong and compliant sales culture across the channel to drive acquisitions, profitability, and employee development.
Duties and Responsibilities- Manage and support the effective deployment of a team of sales professionals within the assigned geographical area, exploring new markets and allocating resources to the most profitable opportunities.
- Achieve and exceed business goals.
- Create a strong and compliant sales culture across the channel to drive acquisitions, profitability, and employee development.
- Meet with Category A builders and get their projects approved with BAFL.
- Negotiate with builders to secure business in a cost-effective manner.
- Identify the need for sales training, analyze changing market trends, channel deployment, etc. Provide feedback and suggestions to the RSM.
- Ensure implementation of promotional plans and contests; suggest new and innovative promotion plans for the area of work.
- Recruit and retain high performers.
- Ensure the highest levels of employee relationship, motivation, and engagement to drive results and high levels of employee satisfaction.
- Ensure timely and effective completion of Goals, PMP discussions, Development Plan discussions, ongoing coaching and feedback, and skip-level meetings.
- Effectively engage Operations and Risk teams to understand and contribute to overall processes and profitability across locations.
- Manage collections of the acquired portfolio (Sales & Collect Model).
Key Decisions / Dimensions- Case approval with ROI limit.
Key Working Relationships
Internal Clients- Internal Team
- Off Rolls Team
- Risk Team
- Credit Team
- Collections Team
- Support Teams (HR, Admin, IT)
External Clients- Customers
- DSAs
Dimensions
Financial Dimensions- Portfolio size of 2-6 CRs depending on the market size and condition.
Other Dimensions- Total Team Size8-12
- Number of Direct Reports2-3
- Number of Indirect Reports0-4
- Number of Outsourced Employees0-5
- Number of Locations1-5
- Number of Products1
Major Challenges- Customer service is challenging in a dynamic market.
- Policies for Secured.
Required Qualifications and Experience
Qualifications- Postgraduates with relevant sales experience of 3-5 years (graduates with 8-10 years of experience may also apply).
Work Experience- Postgraduates with relevant sales experience of 3-4 years, or graduates with experience of 5-6 years in managing large sales channels in multiple market environments or corporate sales experience.
- Prior and relevant experience in the Financial Services Industry, with specific experience in Personal Loans, Business Loans, or loans against/purchase of commercial properties.
- Demonstrated success and achievement orientation.
- Excellent communication skills.
- Strong bias for action and driving results in a high-performance environment.
- Demonstrated ability to lead from the front.
- Excellent relationship skills.
- Strong analytical skills to drive channel performance and profitability.
- High motivational levels and self-starter attitude.
- Working knowledge of Excel.
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