Salesforce Service Cloud

3 days ago

Bengaluru Chennai Pune, India Photon Full time ₹ 15,00,000 - ₹ 28,00,000 per year

About The Role  

Salesforce Service Cloud / Experience Cloud Dev -

Responsibilities: 

  • Designing and implementing solutions using Community Cloud functionality.
  • Supporting solutions for an employer/employee portal and employer registration process.
  • Determine the appropriate approach to manage CMS content supporting multiple languages
  • The individual in this position will be responsible for configure/build/customize Salesforce Community Cloud Responsibilities
  • Configure/build new and enhanced functionality in the platform using declarative and/or programmatic solutions.
  • Distinguish the key components that contribute to performance optimization within a design.
  • Build solutions that scale and perform.
  • Anticipate and mitigate risks and issues.
  • Consistently deliver effective business solutions.
  • Follow a consistent and automated way to build, package, and test applications for continuous integration (CI).
  • Support the development aspects of all application projects in peer IT portfolios.
  • Analyze customer requirements to determine an appropriate solution design considering capabilities, limitations and design trade-offs

Requirements 

- A minimum of 3years' Experience Cloud experience on projects with high user volume (>500 users)
- Minimum 5year experience with an Experience Cloud project supporting each type of licensingPartner License, Customer License (Plus and High Volume), Per login and User licenses
- Experience in Community templates
- 35 years of experience designing and implementing portal solutions
- Demonstrable ability to communicate the complexities of technical programs.
- Strong analytical and problem-solving skills.
- Deep knowledge of the Salesforce platform including Service Cloud and Community Cloud.
- Solid grasp of content management and database concepts.
- Familiarity with the agile software development.
- Experience with Google Analytics and Google Tag Manager.
- Certified Community Cloud Consultant.
- Certified Salesforce Administrator.
- Certified Salesforce Advanced Administrator a plus.
- Bachelor's degree or equivalent, minimum 9years ofwork experience. (If Associates Degree, must have minimum 6 years' work experience)
- Excellent communication and presentation skills

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