Technical Writer

1 week ago

Bengaluru, Karnataka, India Oracle Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Manage the end-to-end exam development process for Oracle Cloud Applications and Oracle Cloud Infrastructure on Oracle MyLearn and Oracle Cloud Success Navigator platforms
  • Contribute to all aspects of high-impact certification projects from start to finish, working in close collaboration with product development engineering, consultants, partners, instructional designers, psychometricians, and other Subject Matter Experts (SMEs)
  • Define the intent and scope of exams for specific target audiences and job roles
  • Perform Job Task Analysis (JTA), create exam blueprint design
  • Manage item banks, blueprint development, and psychometric analysis to ensure test integrity and performance
  • Conduct item review workshops and training sessions for SMEs and item writers
  • Provide guidance and training on Oracle style guidelines and best practices for item writing
  • Conduct item analysis and review statistical data to improve exam quality
  • Manage multiple projects simultaneously, ensuring timely delivery of high-quality exam content
  • Implement Certification industry standards and best practices in exam deliverables
  • Stay up-to-date with latest trends and best practices in instructional design, certification exam development, and psychometrics
  • Build a strong technical understanding of the product line to effectively engage with consultants, engineering teams, subject matter experts (SMEs), and instructors
  • Own and drive the Go-to-Market strategy to ensure the success of certification exams

To be successful in this role, we need someone who has:

Experience in conducting Job Task Analysis, facilitating item writing workshops and training SMEs

Knowledge of Certification development standards and models

  • Experience in designing and developing exams
  • Exceptional writing, editing, and proofreading skills
  • Understanding of what it takes to produce candidate value in an exam
  • Professionalism and confidence to defend exams, processes, and exam content
  • Strong knowledge of psychometric principles and their application in exam development
  • Excellent project management skills with the ability to manage multiple projects simultaneously
  • Strong analytical skills with the ability to interpret complex data and make data-driven decisions
  • Excellent written and verbal communication skills, with the ability to convey complex concepts clearly to diverse audiences
  • Proven ability to work in a fast-paced environment with geographically distributed stakeholders

Basic Qualifications

  • Bachelors degree in Science or Engineering
  • 5+ years of experience in certification exam development or credentialing, preferably in a tech or cloud-based environment
  • Knowledge of certification industry standards and best practices
  • Deep understanding of Oracle Cloud Applications (ERP, HCM, SCM, or CX) or experience working in the Oracle partner/customer ecosystem
  • Previous experience with certification exams as an SME
  • Technical writing and editing experience
  • Any related-industry professional certification credentials
  • Exposure to AI authoring/development tools

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