Account Embedded Sales Specialist

17 hours ago

Pune, Maharashtra, India Cytiva Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

The Account Embedded Sales Specialist will act the single point of contact for strategic accounts, you will ensure seamless support across Cytiva's Discovery and Bioprocess product portfolios. You'll coordinate cross‑functionally with Subject Matter Experts (SMEs) and Account Managers, lead preliminary investigation of product complaints, and drive presales/post‑sales excellence—while enabling reliable consumables and warehouse coordination at customer sites.

This position will report to the Bioprocess Sales Specialist India Leader and is part of the Cytiva India Commercial Team located in Pune and will be working remotely to cover the allotted customer. At Cytiva, our vision is, to advance future therapeutics from discovery to delivery.

What You will do:

  • Own the customer relationship: Serve as the primary contact for strategic accounts; provide timely, high‑quality support across Discovery and Bioprocess solutions. Partner with product SMEs and Account Managers to develop solutions, demos, pilots, and technical responses tailored to customer needs.
  • Investigate complaints and Drive Pipeline: Capture details, perform initial triage/root cause hypotheses, document findings, and route to Quality/Service for CAPA as required. Identify and qualify leads during site visits, usage reviews, and technical discussions; support conversion with sales.
  • Deliver presales & post‑sales support: Run evaluations, protocol support, onboarding, and application guidance for bioprocess product ranges (e.g., upstream/downstream, single‑use, filtration, chromatography, cell culture).
  • Manage consumables continuity: Coordinate with customer warehouse teams to monitor inventory, prevent stock‑outs, and align replenishment schedules.
  • Ensure responsive execution: Track requests, SLAs, and escalations in CRM; communicate proactively with internal teams and customers.

Who you are:

  • Master's in Bioprocess Engineering or any stream of Biology.
  • 3-5 Years of experience in Biomanufacturing domain.
  • Strong perseverance and communication skills

It would be a plus if you also possess previous experience in:

  • Manufacturing scale up studies experience, Bioprocess modeling.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit

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