Associate Director

1Lattice is a 360-degree business decision support platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice offers an integrated product suite to make decisions smartly, right from Inputs to Validation, Execution and Measurement. 1Lattice works with clients and partners globally, helping them solve a wide variety of business and organizational problems through actionable research-led insights.

About the role:
As an Associate Director (AD) you will have four key responsibilities (1) Ensuring project delivery (2) Client management (3) Team management and (4) Supporting business development.

This position will lead delivery teams of strength 12-20 in the Financial Investors vertical for 1Lattice. This is an enriching role that involves supervising and guiding the research process and generating insights that help an investor / client make an investment or business decision. You will typically lead three to five projects in parallel, having full ownership of the deliverables including costs, and assume the leadership role for your team - as such, your team's successes also enhance your own personal results.

This role will be exposed to senior level Private Equity and Venture Capital executives and lead interactions with them, playing a significant role in influencing their thinking and moving projects closer to action. The key objective will be to maintain strong relationships with them, resolve project issues as necessary, drive high client satisfaction and engagement and ensure repeat business / continuity.

This position will also play a very meaningful leadership role internally. You will support the 1Lattice culture by motivating your colleagues and helping the team members under you train and develop their skills, showcase their talents, make them feel part of the 1Lattice family, and overall helping them grow professionally. As such, you will be responsible for both their growth as well as overall happiness.

Lastly, as an Associate Director, you will expected to manage some key account relationships, open up new relationships and undertake business development activities like proposals, follow-up project discussions, support in building new products, etc. to grow 1Lattice business in these accounts / areas.

Roles and responsibilities:

• End to end ownership of project scope and delivery, leading high impact teams
• Driving thought leadership in projects and coming up with compelling approaches, frameworks, and solutions to client problems
• Managing overall client satisfaction and engagement through high impact delivery
• Driving business continuity with existing clients, ensuring repeat business from key accounts
• Managing team growth and satisfaction - be responsible for their success as well as build a strong team culture
• Play active role in recruitment and build project delivery teams in your vertical
• Actively contribute to business development through discussions with new clients, driving the proposals and marketing processes

Competencies and skills:

• Proven experience in data services, business research and / or consulting, minimum 8+ years leading and managing teams.
• Demonstrated ability to execute/project manage large-scale research projects from beginning to completion.
• Expertise in primary and secondary research and data collection methodologies and experienced in developing market-based research.
• Strong analytical and problem solving skills - deriving insights from data and conversations.
• Ability to manage multiple projects at a time, and a strong orientation to planning work, defining scope and approach for assignments, and driving work with efficiency.
• Ability to workplan,
• Excellent communication skills - both written (slide / text output) and verbal (client presentation)
• Strong client management skills - ability to understand client's needs and developing trusted relationships.
• Ability to create impactful proposals for specific projects with a tailored approach, and presenting to clients for maximum conversions.

Educational qualification and Certifications:

• Consistent track record of academic excellence - at least an MBA degree from a Tier 1 college.
• Demonstration of leadership in educational and professional career. Experience in secondary and primary research of 5yrs+ is a must.
• Very high drive and energy.
• Clear, confident and articulate presentation skills.