Payroll (India) – Team Leader

6 days ago

Bengaluru, Karnataka, India Ascent HR Full time

Department: Payroll

Project Location(s): Bengaluru

Education: Graduation / Post Graduation

Role Expectations

  • Undertake day-to-day payroll activity to ensure practical knowledge and smooth running of the service.
  • Ensure that business goals are clearly communicated in KRAs and linked to individual and team objectives.
  • Provide any required training/development for team, including developing a structured induction for new starters.
  • Ensure compliance with statutory and pension scheme requirements.
  • Validation and reconciliation of post payroll output.
  • Preparation and reconciliation of month end payments / returns to statutory bodies.
  • Keep up to date with relevant regulations/legislation, taking action and implementing changes where necessary.
  • Ensure Payroll team are fully informed of any such changes.

Responsibilities

  • Lead the Payroll Team in providing professional and responsive Payroll service to customers.
  • Manage the Payroll Team in ensuring that all client employees are paid accurately and payslips, statutory returns and reports are produced and validated in a timely manner.
  • Ensure appropriate workload allocation, & sharing of knowledge.
  • Review performance and instil a culture of continuous improvement and outstanding customer service.
  • Train Payroll processors to reach different levels of competencies by ensuring they complete the certification levels requires.
  • Adhere and ensure adherence to defined service level agreements and statutory requirements, ensuring accurate payment every month.
  • Complete quality checks for accuracy by establishing accuracy standards expected.

Competencies

  • Sound working knowledge of managing a high-volume payroll.
  • Mentoring and motivating team.
  • Ability to liaise with stakeholders and manage expectations.
  • Able to articulate complicated information to non-Payroll experts.
  • Ability to liaise with stakeholders and manage expectations.
  • Proactive and organised process skills.
  • Complex analytical skills.
  • Problem-solving skills.
  • Eye for detail.

Experience

7-9 years

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