Training Manager

1 week ago


Bengaluru, Karnataka, India Optizenith Global Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

As a BPO Trainer, you will be responsible for evaluating training programs for new hires and existing employees your goal will be to enhance skills, ensure our team meets the highest standards of customer service and operational excellence.

Required Candidate profile

Develop engaging training materials, BPO manuals, and Tellecalling modules

Assess trainees' provide constructive feedback

Collaborate with operations teams to identify skill gaps and training needs


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