Retail Store Manager

8 hours ago


Mumbai, Maharashtra, India AP Group Full time ₹ 4,80,000 - ₹ 6,00,000 per year
  1. Role Description : Store Manager

  2. Overall JD & Role :

* Clear understanding of the management's expectations of the store

* Developing business strategies to increase footfall, raise revenue in order to achieve targets

* Maintaining a high morale within the team and a take on attitude to challenges faced

* Ensuring the team follows all SOPs and brand policies

* Ensuring all reports are sent accurately and on time to Senior Management

* Ensuring problems faced are reported to the Operations Manager on time with solutions

* Any snags in store are reported to the concerned departments and is effectively fixed at the earliest

* Following up with concerned departments to ensure timely completion of snags

* Identifying customer needs and feedback to report back to the merchandising team, so that the store's stock is optimum

* Ensuring best sellers are always in stock and replenished at the earliest. Maintain optimum stock at all times

* Maintaining the inventory is displayed within Visual Merchandising standards and is kept clean

* Being in lieu with mall activities and relevant store activities and assessing their outcome to ensure the store partakes in the relevant ones

* Developing strategies in order train and improve the store team

* Build and maintain long term relationships by providing a high customer experience

* Ensuring Daily briefings are taking place with the team, for each of them to be allotted individual targets and deliverables

* Deal with issues that arise from staff and assert trust in them

  1. Experience Required :

* Proven successful experience as a retail Store Manager of 5+ years

* Customer management skills and interpersonal skills

* Adaptability and problem solving skills (critical thinker)

* High EQ and people's skills

  1. Travel : Yes (within city)

  2. Reporting to : Operations Manager

Job Types: Full-time, Permanent

Pay: ₹40, ₹50,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


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