CRM & Martech Specialist - Hubspot

4 days ago

Uttarakhand, India Martechs Full time US$ 60,000 - US$ 1,20,000 per year

Looking for a skilled professional to join our team as a CRM & Martech specialist, with expertise in Hubspot. The ideal candidate will have experience working with IT Services & Consulting companies and be proficient in managing customer relationships and implementing marketing automation solutions.

Roles and Responsibility

  • Develop and execute comprehensive CRM strategies to enhance customer engagement and retention.
  • Design and implement marketing automation workflows using Hubspot to nurture leads and convert them into customers.
  • Collaborate with cross-functional teams to align sales, marketing, and customer service efforts.
  • Analyze customer data to identify trends and opportunities for growth.
  • Provide exceptional customer service by responding promptly to inquiries and resolving issues efficiently.
  • Stay updated with the latest developments in CRM and MarTech to continuously improve processes.

Job Requirements

  • Proven experience in managing CRM systems, preferably Hubspot, and implementing marketing automation solutions.
  • Strong understanding of IT Services & Consulting industry trends and best practices.
  • Excellent communication and interpersonal skills are required to work effectively with diverse stakeholders.
  • Ability to analyze complex data sets and provide actionable insights to drive business decisions.
  • Experience working with sales, marketing, and customer service teams to achieve business objectives.
  • Strong problem-solving skills to resolve customer complaints and issues efficiently.

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