Field Support Coordinator

1 week ago

Pune, Maharashtra, India Immersivelabz Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

Role & responsibilities

Primary Responsibilities:

  • Manage all activities related to vehicle transportation and demo movement across Pan India.
  • Plan and optimize travel routes to ensure efficient resource utilization.
  • Coordinate with drivers to provide routing guidance and on-ground operational support.
  • Ensure timely arrival at demo sites and conduct demonstrations as per schedule.
  • Set up and initiate demo machines before each session.
  • Organize and keep demo equipment pre- and post-demonstration.
  • Maintain accurate, location-wise feedback records after each demo.
  • Monitor real-time vehicle locations and coordinate movements to avoid delays.
  • Ensure adherence to transportation laws and safety standards.
  • Maintain documentation related to Vehicle and driver activities, fuel usage, and vehicle maintenance.
  • Collaborate with demo and sales teams to ensure smooth execution at each site.
  • Provide basic troubleshooting support for demo equipment when required.

Secondary Responsibilities (Office Admin):

  • Assist with daily office coordination tasks such as managing inventories, courier handling, and documentation.
  • Support the operations team with filing, data entry, and record management.
  • Help in scheduling meetings, coordinating vendor visits, and maintaining office supplies.
  • Handle basic administrative communication and ensure smooth office workflow.
  • Assist in managing service vendors (maintenance, housekeeping, etc.) whenever required.

Qualifications

  • Minimum qualification: Graduate in any discipline (including ITI, Diploma, or relevant computer course).
  • Experience: 3 to 8 years in transport, logistics, driver coordination, or software/hardware support roles, with administrative responsibility.
  • Basic communication skills in English and Hindi.
  • Basic computer proficiency (Excel, Google Sheets, etc.).
  • Strong time management and ability to work under pressure.
  • Willingness to travel across locations, Pan India, for more than 20 days in a month.

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