SF Loyalty management

6 days ago

Kolkata, West Bengal, India Cognizant Technology Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

JD for Loyalty Management Tech Lead

A Loyalty Management Technical Lead is responsible for designing, building, and implementing the technical infrastructure and architecture for customer loyalty programs, ensuring seamless integration with existing systems and aligning with business objectives. Key responsibilities include leading development teams, overseeing technical architecture, ensuring data integrity and security, collaborating with cross-functional teams, managing technical projects within budget and deadlines, and mentoring junior developers. Strong technical leadership, deep knowledge of loyalty platforms (like Salesforce Loyalty Management), excellent communication, and strong delegation skills are essential for success

Required Skills & Qualifications

  • Proven experience in designing and implementing technical solutions for loyalty programs.
  • Strong leadership and delegation skills to guide development teams effectively.
  • Excellent communication and interpersonal skills to collaborate with stakeholders and articulate technical concepts.
  • Deep understanding of loyalty program platforms (e.g., Salesforce Loyalty Management).
  • Proficiency in data analysis and the ability to leverage data insights for technical recommendations.
  • Experience with project management methodologies and delivering projects on time and within budget.
  • Ability to translate business requirements into technical designs and solutions.

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