Tender Executive

3 days ago

Ahmedabad, Gujarat, India SRI TRADER Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Job Description

Tender Support Executive

Location: Ahmedabad

Experience: 1-3 years in Tender domain

Salary budget: up to 30k

About the role: The Support Executive is responsible for providing end-to-end client support throughout the complete tendering cycle, ensuring accuracy, efficiency, and client satisfaction — from client onboarding, document verification, and bid preparation, to final submission and post-submission, feedback handling, and referral generation follow-ups using phone, email, WhatsApp, and remote access tools.

This position demands strong coordination with multiple clients, technical accuracy, and excellent communication skills to ensure seamless service delivery.

Key Responsibilities:-

  • Establish initial contact with assigned clients and understand their product/service offerings and eligibility for government tenders and manage the entire support process independently

  • Coordinate with the internal team to identify relevant tenders as per client category and scope to ensure accurate documentation & compliance with tender terms and conditions

  • Provide online technical and operational tender bidding support and troubleshooting to clients on GeM and other eProcurement portals through remote connection, phone, and email support.

  • Build and maintain trust-based client relationships, ensuring repeat business and referrals

  • Assist clients with bid submission, documentation, and portal navigation.

  • Ensure error-free and timely submission of bids through remote connection, phone, and email support

  • Collect regular feedback to improve client experience and identify new service opportunities

  • Handle multiple client projects simultaneously, maintaining proper records, documentation, and communication

logs.

  • Familiarity with various tender bidding portals

  • Report daily progress, pending work, and client updates to the team lead

  • Excellent verbal communication in English/Hindi/Gujarati language

Skills and Qualification:-

  • Minimum 1 year of experience in Tender Support / GeM / eProcurement

  • Hands-on experience with GeM Portal, Central / State eProcurement Portals, and online bidding procedures.

  • Proficiency in Remote Access Tools, MS Office, PDF tools, Email Drafting, and WhatsApp Business Communication and virtual meetings (Zoom/Meet).

  • Strong communication and coordination skills in English, Hindi, and Gujarati

  • Excellent multitasking, time management, and client coordination abilities

  • Basic understanding of documentation processes for ISO, NSIC, and DPIIT Startup certifications

Why Join Us:-

  • Competitive salary + Exposure to live government procurement and certification processes.

  • Friendly, collaborative, and growth-oriented work culture

  • Continuous training and professional growth in a specialized domain

  • Work with a leading organization in the industry

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Application Question(s):

  • Current salary ?
  • Expected salary ?
  • Notice period ?(immediate/15 days/30 days)
  • Do you have experience in GeM portal ?

Work Location: In person

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