Quality Team lead|International

5 days ago


Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 1,20,000 - ₹ 3,00,000 per year

We are looking for a skilled Quality Team Lead with 4 to 9 years of experience to join our team in the BPO/Call Centre industry. The ideal candidate will have a strong background in quality assurance and leadership, with excellent communication and problem-solving skills.

Roles and Responsibility

  • Lead and manage a team of quality professionals to ensure high-quality service delivery.
  • Develop and implement effective quality control processes and procedures.
  • Conduct regular audits and reviews to identify areas for improvement.
  • Collaborate with cross-functional teams to resolve customer complaints and issues.
  • Analyze data and metrics to measure performance and identify trends.
  • Provide training and coaching to team members to enhance their skills and knowledge.

Job Requirements

  • Minimum 4 years of experience in quality assurance or a related field.
  • Strong knowledge of quality management principles and practices.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and reporting skills.
  • Experience working in a BPO/Call Centre environment is preferred.


  • Chennai, Tamil Nadu, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Team Lead Quality to join our team in the BPO/Call Centre industry. The ideal candidate will have 4 to 9 years of experience and a strong background in quality assurance, with excellent communication and leadership skills.Roles and ResponsibilityManage and lead a team of quality professionals to ensure high-quality service...

  • Quality Team Lead

    2 weeks ago


    Chennai, Tamil Nadu, India Omega Healthcare Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    We are looking for an experienced AR Quality Team Lead (Hospital Billing) to lead our Accounts Receivable (AR) Quality team in the US Healthcare domain.Experience Required:7 -10 years of experience in Hospital Billing Quality Minimum 1 year of team handling experience as a Quality Team Lead.Key Responsibilities: AR Quality Team Lead (Hospital Billing)Lead...

  • Quality Team Lead

    1 week ago


    Chennai, Tamil Nadu, India Omega Healthcare Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: Team LeaderDepartment: Delivery QualitySpecialty: IPDRGLocation: ChennaiShift Details: General Shift / Day ShiftWork Mode: WFOJob Description:Participate in client calls and understand the quality requirements both from process perspective and for targetsIdentify a method to achieve the quality targets and implement the same in consultation with...

  • Team Lead

    3 days ago


    Chennai, Tamil Nadu, India WorldSource HealthCare Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Worldsource Healthcare IndiaJob Title: Medical Coding Team Lead (Multi-Specialty & Emergency Department)Location: ChennaiDepartment: Medical CodingJob Type: Full-TimeExperience Level: Senior / Team LeadJob Summary:We are seeking a highly skilled and experienced Medical Coding Team Lead with extensive knowledge in multi-specialty coding and Emergency...


  • Chennai, Tamil Nadu, India P S Quality Certification Full time

    Role & responsibilities:1.Good Exposure in ISO/IATF Documentation2.Able to implement the Standard requirements in Shop floor/Projects3.Able to handle team of Quality engineers4.Good exposure in conducting Internal Audit,MRM.5.Handling Customer complaints and closing with proper action plans.6.Handling Certification body audit & Customer Audit7.Responsible...


  • Chennai, Tamil Nadu, India Capgemini Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    As a Quality Paperwork Candidate with an Aviation background at Capgemini, you will play a crucial role in reviewing paperwork provided by suppliers. Your responsibilities will include managing a team of 16 CSRs, overseeing performance management, handling client stakeholders effectively, and promoting process enhancements. Ensuring the maintenance of SLAs...

  • Team Lead

    7 days ago


    Chennai, Tamil Nadu, India Movate Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Hi All,We are hiring a Team Lead - International (Voice) with 5+ years of experience to join our dynamic team at Ambit IT Park, Ambattur. Role: Team Lead - International (Voice) Experience: 5+ Years Location: Ambit IT Park, Ambattur Shifts: Flexible to work Night Shifts Notice Period: 15 days or Immediate Key Requirements:-Graduation is mandatory-Strong...

  • Team Lead

    2 days ago


    Chennai, Tamil Nadu, India MRI Software Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Designation: Team LeadTeam Leadership & ManagementLead, mentor, and provide guidance to a team of Lease Analysts, fostering a high-performance, detail-oriented, and collaborative work environment.Manage the team's workload, prioritize assignments, and allocate resources effectively to meet global deadlines and service-level agreements (SLAs).Own the...

  • Team Lead

    7 days ago


    Chennai, Tamil Nadu, India Movate Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We have an requirement for TL for international voice & chatRole: Team Lead International Voice Exp : 5 + YrsLocation : Ambit IT park, AmbatturShifts : Night shiftsNotice : 15 days or immediate.Graduation is mandate # Need excellent communication in EnglishShould have handled a team of 10 to 15+ peopleMust be aware of shrinkage, attrition, AHT, NPS, CSAT #...

  • Team Lead

    2 weeks ago


    Chennai, Tamil Nadu, India Computer Age Management Services (CAMS) Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    About CAMSRep: CAMS Repository Services Ltd (CAMSRep), a subsidiary of CAMS, is Licensed by Insurance Regulatory and Development Authority (IRDA) to act as an Insurance Repository. An Insurance Repository is a facility to help policy holders buy and keep insurance policies in electronic form, rather than as a paper document.Website: Scope:The Lead Specialist...