Sales Engineer

3 days ago

Poonamallee Sriperumbudur, India Voltech HR Services (VHRS) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role & responsibilities

  • Understand our product/services technical features, functionalities and benefits.
  • Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.
  • Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.
  • Provide pre-sales support by answering technical inquiries and participating in sales meetings.
  • Liaise with the engineering or technical team to address technical concerns or requirements.
  • Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.
  • Collaborate with internal teams to gather technical requirements and ensure the successful implementation of solutions.
  • Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.
  • Give active feedback and insights from the market to the product development and marketing team.
  • Participate in sales meetings, trade shows and industry events to promote our products or services.
  • Stay updated on industry trends, market dynamics and competitor offerings.

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