Tele - Calling

2 weeks ago

Kolkata metropolitan area West Bengal, India NGEN Research Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Company Description

NGEN Research is a financial technology firm based in India with offices in Mumbai, New Delhi, Kolkata, and London. We provide institutional class Financial Analytics, advanced portfolio analysis, and deep-dive security analysis via a cloud-based platform. We serve a variety of clients, including large banks, mutual fund companies, individual wealth managers, and finance students. Our partners have extensive experience in institutional asset management, having managed several billions of dollars across top-tier global investment management firms, banks, and hedge funds.

Role Description

This is a full-time on-site role for a Tele-Caller, located in the Kolkata metropolitan area. The Tele-Caller will be responsible for making outbound calls to potential clients, explaining the services offered by NGEN Research, and maintaining records of client interactions. The role involves generating leads, setting up appointments, and providing excellent customer service. It also includes handling customer inquiries and resolving any issues that may arise during the communication process.

Qualifications

  • Excellent verbal communication skills and telephone etiquette
  • Experience in customer service or a similar role
  • Ability to maintain detailed and accurate records of communication
  • Knowledge of financial analytics and investment management is a plus
  • Ability to work independently and meet targets
  • Bachelor's degree in Finance, Business, Marketing, or related field preferred

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