Tele Calling or Tele Sales

2 weeks ago

Kolkata West Bengal, India BDS Consultancy Full time

A Tele-sales (or telesales) representative is responsible for selling products or services over the phone. Their primary objective is to generate sales, build relationships with customers, and meet specific sales targets. The job description for a Tele-sales role typically includes the following responsibilities and qualifications:
**Responsibilities**:

- **Cold Calling**: Initiating outbound calls to potential customers who may have expressed interest or could be potential leads.
- **Lead Generation**: Identifying and qualifying leads through effective questioning and conversation.
- **Product Knowledge**: Thorough understanding of the products or services being offered to effectively communicate features and benefits to potential customers.
- **Sales Pitch**: Delivering a compelling sales pitch to persuade potential customers to purchase the product or service.
- **Customer Relationship Building**: Establishing and maintaining relationships with customers by providing excellent customer service and addressing any concerns or questions.
- **Sales Targets**: Meeting or exceeding sales targets and objectives set by the organization.
- **Follow-up**: Following up with potential customers who have shown interest but have not yet made a purchase.
- **Documentation**: Maintaining accurate and up-to-date records of customer interactions, transactions, and sales activities.
- **Collaboration**: Working closely with the sales team, marketing, and other departments to optimize sales strategies and processes.
- **Feedback**: Providing feedback to the sales team and management on market trends, customer needs, and potential improvements to products or services.

**Qualifications and Skills**:
**Any graduate**
- **Communication Skills**: Excellent verbal communication skills to effectively convey information and build rapport with customers.
- **Sales Skills**: Strong persuasion and negotiation skills to close deals and meet sales targets.
- **Product Knowledge**: Thorough understanding of the products or services being sold.
- **Persistence**: Ability to handle rejection and remain persistent in pursuing sales opportunities.
- **Time Management**: Efficiently manage time to prioritize tasks and meet deadlines.
- **Team Player**: Ability to work collaboratively with colleagues and other departments.
- **Adaptability**: Flexibility to adapt to changing market conditions and customer needs.
- **Computer Skills**: Proficiency in using sales and customer relationship management (CRM) software.
- **Resilience**: Ability to handle the pressure of meeting sales targets and overcoming challenges.
- **Customer Focus**: Strong focus on providing excellent customer service and satisfaction.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

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