Senior Principal TAM, SaaS

6 days ago


Bengaluru Mumbai, India Oracle Full time ₹ 15,00,000 - ₹ 25,00,000 per year

SCOPE:

  • Manage service delivery activities for customers diversified set of Oracle SaaS Products deployed on Cloud
  • Represent as a single point of contact between customer & Oracle.
  • Manage the service delivery through virtual team of resources.
  • Establish priorities & Service growth plans for customers aligned to Oracles Cloud Strategy.
  • Work on improvement initiatives as required

ACCOUNTABILITIES

  • Review existing services & contracts and understand the scope thoroughly.
  • Generate & manage service delivery plan, key deliverables, marshal resources as required, RACI, risks, issues and dependencies according to ACS standards.
  • Deliver regular business and operational reviews to key business stakeholders.
  • Implement Service Improvement policy and processes.
  • Manage and co-ordinate changes in customer environments per customer strategy.

Provide leadership, motivation and direction

Career Level - IC5

Responsibilities

Responsibilities

Our ideal candidate will typically be expected to demonstrate the following attributes:

  • Good functional understanding on Oracle SaaS - ERP SCM Modules
  • Experience with implementation and support of Oracle SaaS ERP/ SCM Applications, including at least 2 full cycle projects
  • Experience conducting a project management in cloud-based (Oracle SaaS) technology
  • Hands-on Oracle SaaS SCM /ERP implementation experience
  • Effectively manages scope and customer expectations on individual assignments
  • Follows through on all assignments and takes ownership of client issues
  • Coordinate with Product Manager and business partner to model, design, and build business solutions.
  • Collaborate with customers and various teams to define requirements and lead projects from inception through delivery, including status updates, scope changes.
  • Strong project management experience; PMP is desirable
  • Should have a strong customer management skill
  • Excellent team player, willing to learn new technologies & problem-solving skills
  • Ability to multitask, maintain composure in high-stress/high-visibility situations and change priority as needed to accommodate a very dynamic business. Work in rotation Shifts
  • Strong organization skills, detail oriented & communication skills
  • University degree, with post graduate technical or management qualifications or other relevant experience.

Fusion ERP / SCM Certification preferred

Qualifications



  • Mumbai, Maharashtra, India ORACLE Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description Senior Principal TAM, Oracle SaaS Location:BENGALURU, KARNATAKA, India MUMBAI, MAHARASHTRA, India GURUGRAM, HARYANA, India NOIDA, UTTAR PRADESH, India HYDERABAD, TELANGANA, India Job Identification: 287898Job Category: SupportPosting Date: 04/09/2025, 02:06 PMRole: Individual ContributorJob Type: Regular EmployeeDoes this...


  • Mumbai, India Oracle Full time

    SCOPE: Manage service delivery activities for customer’s diversified set of Oracle SaaS Products deployed on Cloud Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on...


  • Bengaluru, India Oracle Full time

    SCOPE: Manage service delivery activities for customer’s diversified set of Oracle SaaS Products deployed on Cloud Represent as a single point of contact between customer & Oracle. Manage the service delivery through virtual team of resources. Establish priorities & Service growth plans for customers aligned to Oracle’s Cloud Strategy. Work on...


  • Bengaluru, Karnataka, India Oracle Financial Services Software Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Principal Engineer, CSS Global SaaS & Apps Delivery, DevOps We are looking for a versatile Senior Developer & Database Engineer with expertise across AI/ML, cloud-native development, DevOps, and enterprise database administration. In this role, you will work on building and optimizing AI/ML pipelines, developing scalable cloud-based applications, and...


  • Mumbai, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • Mumbai, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...


  • Bengaluru, India Okta Full time

    Get to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of...


  • Bengaluru, Karnataka, India Okta Full time US$ 1,25,000 - US$ 1,75,000 per year

    Get to know OktaOkta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth.At Okta, we celebrate a variety of...

  • Principal Architect

    3 days ago


    Bengaluru, Karnataka, India Circles.Life Full time

    **Principal Architect** **Location - Bangalore** **ABOUT US** Founded in 2014, Circles is a global technology company reimagining the telco industry with its SaaS platform - Circles X, helping telco operators launch and operate successful digital brands through its offerings. Having pioneered a successful blueprint for disrupting the telco space in...

  • Principal Engineer

    2 weeks ago


    Bengaluru, India Nasugroup Full time

    Position Summary :(This position requires you to be hands on in the development. If you are people manager, this is not the right fit).We're seeking a hands-on Principal Engineer to drive complex technical projects with direct revenue impact. You'll lead development of innovative solutions while bringing strong DevOps expertise and customer-centric...