Specialist, Customer Care Center – Service

5 days ago

Bengaluru, Karnataka, India Onity External Career Site Full time ₹ 6,00,000 - ₹ 12,00,000 per year

JOB FUNCTIONS AND RESPONSIBILITIESHandle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met Logs all borrower contacts into the loan servicing system Offer long term resolutions to customers to resolve delinquency Proficient use of an autodialing system to maximize effectiveness and increase contact ratios Required to make the prescribed number of contacts during the daily work schedule Familiar with the customer relations functions and the services offered Perform miscellaneous job-related duties as assigned by the department managerEDUCATION / EXPERIENCEThis position requires strong customer service skills Must be fluent in English Overall knowledge and experience in mortgage loan servicing desirable but not required Graduate degree is preferred Undergraduates must have at least 6 months call center experienceWORK SCHEDULE OR TRAVEL REQUIREMENTS Must be willing to work in US timings Shifts and Schedules:  Our call center hours of operation are Monday – Friday 8:00am – 9:00pm EST, and on Saturdays 8:00am – 5:00pm EST, shifts will fall into those timeframes.  Associate must have stable internet connect (>50 MBS speed) while schedule to work from home and must be resided at the base location (Office site) all the time while working from home. We are currently on hybrid business model where employees will be scheduled to work from office and or at time work from home. Associated will be required to work from office for Training and initial production days till they start meeting production / performance numbers consistently - minimum 6 months  Associate must be flexible as scheduled shift changes and skill set may be changed from Customer service to Customer resolutions and vice versa because of business needs.

  • Specialist, Customer Care Center – Service

    2 weeks ago

    Bengaluru, Karnataka, India Onity Group Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JOB FUNCTIONS AND RESPONSIBILITIESHandle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not metLogs all borrower contacts into the loan servicing systemOffer long term resolutions to customers to resolve...

  • Call Center Specialist

    1 week ago

    Bengaluru, Karnataka, India NobleServe Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionAt NobleServe, we are redefining excellence in US Mortgage Services and IT Services. Our commitment to innovation and exceptional client satisfaction drives our growth. We enhance title processing and post-closing operations with our advanced tools, CloseVille and PCR. Our comprehensive RCM solutions empower healthcare providers, and our...

  • Senior Associate, HR Service Center

    3 days ago

    Bengaluru, Karnataka, India Nordson Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Provides centralized human resource services. Ensures efficiency of service center operations, technology and transaction processes. Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs. Coordinates services with the human resource information systems, human resource program managers...

  • Data Center Engineer

    3 days ago

    Bengaluru, Karnataka, India Care infotech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCare Infotech specializes in providing backup support for desktops, laptops, and servers. We offer IT jobs on a call and day basis. Our team is dedicated to solving IT-related issues efficiently and promptly. Contact us for more information.Role DescriptionThis is a full-time position for a Data Center Engineer located on-site in...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India Connect and Heal Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    About The Organisation:Connect and Heal is a Bengaluru-based health-tech company that provides end-to-endcoordinated care for employees. Founded in November 2016, CNH aims to be the first HealthMaintenance Organization in India.We are one of the very few technology enabled, holistic health-care providers who own herinfrastructure and have meaningful...

  • Customer Care Specialist

    1 week ago

    Bengaluru, Karnataka, India BangaloreJobHub Full time ₹ 3,00,000 - ₹ 3,50,000 per year

    About the RoleWe are looking for passionate and energetic individuals to join our International Contact center – US Healthcare team. This role involves interacting with US-based customers, providing excellent service, and resolving queries in a professional manner. If you are a confident communicator with strong problem-solving skills, this is your chance...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India Colossal Service Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Post - Customer care Executive Salary - 3 lpa to 4 lpaInbound process no sales and target Chat and voice process 24*7 for male and rotational day shift for female.Call Perks and benefitsSalary + PF ESI + Picknup or drop in any odd hours

  • Customer Service Specialist

    2 weeks ago

    Bengaluru, Karnataka, India AspireLift Partners Full time ₹ 60,000 - ₹ 80,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Specialist located in Bengaluru. The Customer Service Specialist will be responsible for handling customer support inquiries, ensuring customer satisfaction, and managing customer interactions over the phone. Day-to-day tasks include providing excellent customer service, resolving...

  • Manager Service Center

    1 day ago

    Bengaluru, Karnataka, India Target Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About us:As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers.Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices...

  • Customer Care Executive

    2 weeks ago

    Bengaluru, Karnataka, India Al Fahad Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    Job Title: Customer Care ExecutiveLocation: BangaloreExperience Required: Minimum 6 YearsWorking Days: 6 Days a WeekSalary: ₹18,000 – ₹20,000 per monthEmployment Type: Full-TimeJob Summary:We are looking for a highly experienced and customer-focused Customer Care Executive to join our team in Bangalore. The ideal candidate must have a minimum of 6...