Specialist, Customer Care Center – Service
5 days ago
JOB FUNCTIONS AND RESPONSIBILITIESHandle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met Logs all borrower contacts into the loan servicing system Offer long term resolutions to customers to resolve delinquency Proficient use of an autodialing system to maximize effectiveness and increase contact ratios Required to make the prescribed number of contacts during the daily work schedule Familiar with the customer relations functions and the services offered Perform miscellaneous job-related duties as assigned by the department managerEDUCATION / EXPERIENCEThis position requires strong customer service skills Must be fluent in English Overall knowledge and experience in mortgage loan servicing desirable but not required Graduate degree is preferred Undergraduates must have at least 6 months call center experienceWORK SCHEDULE OR TRAVEL REQUIREMENTS Must be willing to work in US timings Shifts and Schedules: Our call center hours of operation are Monday – Friday 8:00am – 9:00pm EST, and on Saturdays 8:00am – 5:00pm EST, shifts will fall into those timeframes. Associate must have stable internet connect (>50 MBS speed) while schedule to work from home and must be resided at the base location (Office site) all the time while working from home. We are currently on hybrid business model where employees will be scheduled to work from office and or at time work from home. Associated will be required to work from office for Training and initial production days till they start meeting production / performance numbers consistently - minimum 6 months Associate must be flexible as scheduled shift changes and skill set may be changed from Customer service to Customer resolutions and vice versa because of business needs.
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Specialist, Customer Care Center – Service
2 weeks ago
Bengaluru, Karnataka, India Onity Group Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJOB FUNCTIONS AND RESPONSIBILITIESHandle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not metLogs all borrower contacts into the loan servicing systemOffer long term resolutions to customers to resolve...
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Call Center Specialist
7 days ago
Bengaluru, Karnataka, India NobleServe Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionAt NobleServe, we are redefining excellence in US Mortgage Services and IT Services. Our commitment to innovation and exceptional client satisfaction drives our growth. We enhance title processing and post-closing operations with our advanced tools, CloseVille and PCR. Our comprehensive RCM solutions empower healthcare providers, and our...
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Senior Associate, HR Service Center
3 days ago
Bengaluru, Karnataka, India Nordson Corporation Full time ₹ 4,00,000 - ₹ 8,00,000 per yearProvides centralized human resource services. Ensures efficiency of service center operations, technology and transaction processes. Establishes standards and procedures for handling employee questions, transactions and administration of human resource programs. Coordinates services with the human resource information systems, human resource program managers...
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Customer Care Executive
1 week ago
Bengaluru, Karnataka, India Connect and Heal Full time ₹ 3,60,000 - ₹ 4,20,000 per yearAbout The Organisation:Connect and Heal is a Bengaluru-based health-tech company that provides end-to-endcoordinated care for employees. Founded in November 2016, CNH aims to be the first HealthMaintenance Organization in India.We are one of the very few technology enabled, holistic health-care providers who own herinfrastructure and have meaningful...
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Customer Care Executive
2 weeks ago
Bengaluru, Karnataka, India Colossal Service Full time ₹ 3,60,000 - ₹ 4,80,000 per yearPost - Customer care Executive Salary - 3 lpa to 4 lpaInbound process no sales and target Chat and voice process 24*7 for male and rotational day shift for female.Call Perks and benefitsSalary + PF ESI + Picknup or drop in any odd hours
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Customer Service Specialist
1 week ago
Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 2,00,000 - ₹ 6,00,000 per yearSalary kExp - 2 yearsRole DescriptionThis is a full-time on-site role for a Customer Service Specialist, located in Bengaluru. The Customer Service Specialist will handle customer inquiries and support requests, ensure customer satisfaction, maintain high phone etiquette, and manage overall customer service and experience. The day-to-day tasks include...
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Customer Service Specialist
5 days ago
Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,84,000 per yearSalary - 32kExp - 2-3 yearsRole DescriptionThis is a full-time, on-site role for a Customer Service Specialist located in Bengaluru. The Customer Service Specialist will be responsible for managing customer inquiries, delivering excellent support via phone and other communication channels, and ensuring customer satisfaction. The role involves addressing and...
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Contact Center Specialist
1 week ago
Bengaluru, Karnataka, India Baylor Scott & White Health Full time ₹ 3,00,000 - ₹ 6,00,000 per yearJOB SUMMARYThe Contact Center Specialist 1, working under close supervision, responds to routine inbound phone calls, emails and electronic requests to assist as front line support for product and/or service requests. This may include, but not limited to, technical support, answering questions, registering new patients, scheduling healthcare appointments,...
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Customer Service Specialist
4 days ago
Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per yearCompany DescriptionAl Fahad Enterprises operates in a range of industries, including Tour & Travels, Organic Products, and other diverse services. With a commitment to providing high-quality offerings, the company caters to a wide customer base. As a growing enterprise, Al Fahad Enterprises emphasizes excellence and customer satisfaction across all its...
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Customer Service Specialist
19 hours ago
Bengaluru, Karnataka, India HappyLocate Relocation Services Full time ₹ 2,50,000 - ₹ 7,50,000 per yearThe Operations Specialist is responsible for managing the coordination of customer house relocations with qualified Packers and Movers partners.Your Responsibilities• Coordinate and align customer deliverables with customer Packers and Movers partners and Handyman service partners to execute the entire process of customer's house shifting.• Manage...