Hiring For Experience(1-4) with Excellent Communication Hyderabad

2 days ago

Hyderabad, Telangana, India Movate Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Description for Help-desk Support Engineer This role requires an individual with excellent problem-solving abilities coupled with a strong customer service orientation, and the capacity to manage multiple issues in a fast-paced environment as well the ability to communicate effectively with both technical and non-technical customers.You will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to -

  • Provide world class remote assistance to users via Chat, Phone and eMail
  • Assists users by remote troubleshooting and resolving technical and service issues.
  • Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues.

Principle duties and responsibilities | Job Description :

  • Provides comprehensive remote support across major operating systems -

  • Chrome OS, Mac OS, Windows, Linux by utilizing readily available basic OS troubleshooting techniques.

  • Follow documented procedures for issues presented and escalate further if need be.

  • Has the ability to trouble shoot by -

  • Problem Isolation - The engineer should be able to identify if the presented issue is due to hardware, software, network, or user-related, and systematically narrowing down the root cause.

  • Employ advanced troubleshooting techniques to diagnose and resolve problems efficiently by searching in SOPs and KBs
  • Diagnose hardware-related issues with desktops, laptops, printers, and peripherals, including recommending escalations to different internal departments and replacements when necessary.

  • Assist in setting up, configuring, and installing new software and hardware.

  • Document issues, resolutions, and troubleshooting steps for knowledge sharing and future reference.

  • Communicate effectively with non-technical users to explain solutions in an understandable manner.
  • Collaborate with cross-functional teams to escalate and resolve incidents.
  • Support & Execute the deployment and integration of new SOPs and change in systems.

Must Have Skills :

  • Excellent problem-solving and analytical skills with a focus on mid-level troubleshooting.
  • 2 - 3 years of IT related Customer Service experience
  • Excellent communication skills, should be able to hold a conversation
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Ability to deal professionally as well as ability to learn new products and technologies
  • Good customer service skills, multitasking and documentation skills
  • Ability to adjust quickly to the changing priorities and implement the same per business requirements

Knowledge, Skills and Abilities :

  • Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills
  • Good Analytical & Cognitive skills

What We Offer:

  1. Opportunities for professional development and career growth.
  2. A collaborative and inclusive work environment.
  3. Access to cutting-edge technologies and tools.

Wishing you all the best

If you are interested please share the cv to

Regards,

Prathyusha Akurathi

Senior Associate Human Resource ll

  • Hiring For Freshers- Excellent Communication- Hyderabad

    5 hours ago

    Hyderabad, Telangana, India Movate Technologies Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Dear Candidate,Job Description for Help-desk Support TraineeYou will be employed with Movate Technologies on issues faced by the users, doing the below responsibilities, but not limited to -Provide world class remote assistance to users via Chat, Phone and eMailAssists users by remote troubleshooting and resolving technical and service issues.Performs tasks...

  • Mega Hiring Drive in Hyderabad

    6 days ago

    Hyderabad, Telangana, India Kotak Mahindra Bank Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Kotak Mahindra Bank invites dynamic professionals to be part of our Mega Walk-In Hiring Drive in HyderabadDate & Time: Thursday, 16th October 2025 | 10:00 AM 4:00 PMVenue: Kotak Mahindra Bank Ltd, Jewel Pawani Towers, Somajiguda, HyderabadOpen Positions:Platinum Relationship ManagerElite Relationship ManagerBranch Operations ManagerService OfficerBranch...

  • Hiring Librarian For Hyderabad

    12 hours ago

    Hyderabad, Telangana, India Amity University Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Amity University Hyderabad Hiring Library Assistant and Sr. LibrarianLibrary AssistantQualification - GraduationSkills - ERP knowledge, Koha/ Libsys softwareGood in English communicationExperience- 3 to 5 yearsLocation - HyderabadSr. LibrarianQualification - Ph.D in Library ScienceSkills - ERP knowledge, Koha/ Libsys softwareGood in English...

  • Great Opportunity For AR Caller @ Hyderabad

    7 hours ago

    Hyderabad, Telangana, India Aram Hiring Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced AR Caller with strong expertise in denial management to join our growing team. This is an excellent opportunity to advance your career in the US healthcare industry while working in a supportive environment.Job Title: AR CallerLocation: HyderabadShift: US Shift (Night Shift)Roles & Responsibilities: Review work orders and follow...

  • Urgent Hiring| HR Operations| WFO| Hyderabad| 1+ yrs

    12 hours ago

    Hyderabad, Telangana, India CIEL HR Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Currently hiring for the role of HR Operations/ Payroll Executive for Hyderabad locationJob Title: HR Executive / HR OperationsExperience: 1+ yearsLocation: Hyderabad (WFO)Skills Required:Prior experience in a centralized, standardized HR operations team is highly desirablePrior experience of minimum 1 year in payroll, onboarding, recruitment or any other HR...

  • Hiring || Senior IT Recruiter

    8 hours ago

    Hyderabad, Telangana, India 2COMS Consulting Pvt. Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Senior IT RecruiterJob DescriptionLocation: Hyderabad (Somajiguda)Work Mode: Work from OfficeExperience Required: 1-5 years in IT Contract StaffingMode of Interview:1st round: Virtual2nd round: F2FAbout the Role:IT Recruiter with 1-5 years of experience in domestic contract staffing. This role is critical to driving our large-scale PAN-India contract hiring,...

  • Hiring For

    2 weeks ago

    Hyderabad, Telangana, India Axis Services Full time ₹ 60,000 - ₹ 10,00,000 per year

    Hiring For || Home Health Coder & QA Level || Hyderabad ||Coder :Experience : Min 1 year experience in Home health CoderPackage : Take home upto 60kQuality Analyst :Experience : Min 4+ years experience in Home health Coding with QA on papers Package : Take home upto 1lkQualification : Any DegreeLocation : Hyderabad Work from office ( upto 4 months ) Only...

  • Hiring | Hyderabad | Billing

    1 week ago

    Hyderabad, Telangana, India HCLTech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    HCLTech is Hiring for Billing Agent | Back Office Credit & Collections AgentJob Location - HyderabadUS Shifts onlyWalk-in Interview Details:Venue: HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081Timings: 11:00 AM - 3:00 PMContact Person: Shivangi Sharma, Aman Chhabra & Somina...

  • We Are Hiring

    9 hours ago

    Hyderabad, Telangana, India Yochana It Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Elevate Your Career with #Team YOCHANAAre you an experienced US Staffing professional ready for your next big opportunity?YOCHANA IT Solutions is hiring Engineering Recruiters (Onsite Madhapur, Hyderabad) with expertise in Direct Clients & Implementation Partners hiring.Why Join Us? Competitive Salary Rewarding your expertise Attractive Incentives –...

  • Flutter Developer with 6 months to 1 year experience in Hyderabad

    8 hours ago

    Hyderabad, Telangana, India MindCres Technologies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Title= Flutter Developer with 6 months to One year experienceNumber of Resources = 1Location = Hyderabad (first 6 months need to work in client location (office in Hyderabad) / HybridSeniority= Fresher ( 6 months - 1 year )**Note - Profiles with under one year expirience only are considered. Please note that only resumes sent to with below requested details...