Medical Receptionist

1 week ago


Wagle Estate Thane Maharashtra, India Highway Hospital Thane Full time ₹ 10,000 - ₹ 15,00,000 per year

Key Responsibilities

  • Front Desk Management:Greet and assist patients, visitors, and medical professionals, providing information about the hospital and its services.
  • Appointment Scheduling:Manage appointments for doctors, specialists, and other healthcare professionals, ensuring smooth patient flow.
  • Communication:Answer, screen, and transfer incoming calls, and handle patient inquiries and concerns with professionalism and empathy.
  • Administrative Tasks:Perform clerical duties such as data entry, filing, managing incoming and outgoing mail, and maintaining front desk records.
  • Information Provision:Provide clear and accurate information about hospital procedures, services, and directions to facilities.
  • Patient Comfort:Ensure the waiting area is organized and welcoming for patients and their families.
  • Equipment Management:Monitor and ensure the availability of necessary medical supplies and equipment at the front desk.

Required Skills & Qualifications

  • Education:High school diploma or equivalent is typically the minimum requirement.
  • Communication Skills:Excellent verbal and written communication skills to effectively interact with diverse individuals.
  • Organizational Skills:Strong ability to multitask, manage multiple responsibilities, and prioritize tasks efficiently.
  • Computer Proficiency:Ability to use basic office software, including word processors, spreadsheets, and email systems.
  • Customer Service:A calm, empathetic, and professional demeanor, with strong active listening skills.
  • Attention to Detail:Crucial for accurate record-keeping and appointment management.

Job Type: Full-time

Pay: ₹10, ₹15,000.00 per month

Benefits:

  • Flexible schedule

Work Location: In person



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