Front Office Executive

1 day ago


North Goa South Goa, India Miros Hotels & Resorts Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Your Key Responsibilities:

  1. Guest Reception: Greet and welcome all guests and visitors, ensuring a smooth check-in and check-out process.
  2. Reservation Management: Manage reservations and room allocations using our property management systems.
  3. Customer Service: Address guest inquiries, provide information about the property, amenities, and services, and resolve any guest issues promptly.
  4. Administrative Tasks: Handle calls, emails, and front desk correspondence. Maintain accurate guest records and reports.
  5. Billing and Payments: Process guest payments, handle billing queries, and ensure the accuracy of transactions.
  6. Team Collaboration: Work closely with the housekeeping and maintenance teams to coordinate guest needs and room readiness.
  7. Security and Safety: Ensure the safety and security of guests by following established protocols


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