Payment collection Executive
3 days ago
The Payment Collection Executive is responsible for ensuring timely recovery of outstanding payments from customers/clients, maintaining accurate records of receivables, and providing excellent customer service while adhering to company policies and compliance standards.
Key Responsibilities
- Collections & Recovery
- Contact customers via phone, email, or field visits to follow up on overdue payments.
- Educate customers about payment terms, due dates, and penalties for late payments.
- Negotiate and agree on payment plans where necessary.
- Ensure daily/weekly/monthly collection targets are achieved.
- Customer Service
- Handle customer queries regarding billing, statements, and outstanding balances.
- Provide support in resolving disputes related to payments.
- Maintain professional and empathetic communication to encourage timely settlements.
- Documentation & Reporting
- Maintain accurate records of collection efforts, payments received, and outstanding accounts.
- Prepare daily/weekly reports on collection status for management review.
- Update CRM/ERP systems with payment and customer interaction details.
- Compliance & Process Adherence
- Ensure collection practices comply with legal, regulatory, and organizational policies.
- Follow data privacy and confidentiality protocols while handling customer information.
- Escalate high-risk or chronic defaulters to the senior management/legal team.
Qualifications & Skills
- Education
: Minimum Bachelor's degree in Commerce, Business Administration, Finance, or related field. - Experience
: - 1–3 years of experience in collections, accounts receivable, or customer service (experience in banking/NBFC/utility preferred).
- Technical Skills
: - Proficiency in MS Office, CRM, and ERP systems.
- Knowledge of billing, invoicing, and payment processes.
- Soft Skills
: - Strong negotiation and persuasion skills.
- Excellent communication (verbal & written) and interpersonal skills.
- High level of integrity and customer-centric approach.
- Ability to handle pressure and meet targets.
-
Collection Executive
4 days ago
Hyderabad, Telangana, India Mypaisaa Full time ₹ 80,000 - ₹ 1,20,000 per yearJob Title: Collections ExecutiveExperience Required: Minimum 1 year+Location: KPHB HyderabadJob Type: Full-TimeIndustry: Finance / Banking / NBFC / BPO / Collections AgencyJob Summary:We are seeking a proactive and results-driven Tele calling Collections Executive with at least 2 years of experience in debt recovery or collections. The ideal candidate will...
-
Collection Executive
1 week ago
Hyderabad, Telangana, India Parekh Textiles Full time ₹ 2,00,000 - ₹ 6,00,000 per yearResponsibilities:* Manage field collections through effective communication and negotiation skills.* Collect payments from customers within agreed timeframes.* Monitor credit risk and escalate issues when necessary.Employee state insuranceAnnual bonusProvident fund
-
Area Collection Manager
4 days ago
Hyderabad, Telangana, India PhonePe Full time ₹ 2,10,000 - ₹ 4,20,000 per yearArea Collection Manager About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40 million) merchants. PhonePe also processes over 33...
-
Regional Collection Manager
6 days ago
Hyderabad, Telangana, India Clix Capital Services Full time ₹ 15,00,000 - ₹ 25,00,000 per yearDeliver the assigned Financial Targets of 30+ and 90+ Roll Rates, Norms and Stock against annual ECL targetManager daily/weekly/monthly collection operations with optimum productivity and performanceMaintain cost of collections/cost per account within the given budget through effective and efficient allocationBuilding/Reviewing and execution of...
-
Collection Executive
2 days ago
Hyderabad, Telangana, India Smi Staffing Services Hyderabad Full time ₹ 3,00,000 - ₹ 5,00,000 per yearNeed collection executive for Mehdipatnam location. Product : Consumer loans EMI Recovery.. need only DRA certified agents or those who are ready to write DRA.. contact me
-
Credit & Collections Senior Specialist
8 hours ago
Hyderabad, Telangana, India griddable Full time ₹ 6,00,000 - ₹ 12,00,000 per yearDescriptionJob Title: Collections, Cash Application, and Customer Service SpecialistLocation:Hyderabad, IndiaJob Type:Full-timeReports To:[Hiring Manager/Supervisor]Job SummaryWe are seeking a detail-oriented and customer-focused professional to join our team as aCollections, Cash Application, and Customer Service Specialist. This role is responsible for...
-
Recovery & Collections Manager
1 week ago
Hyderabad, Telangana, India Opus Industries Full time ₹ 9,00,000 - ₹ 12,00,000 per yearOpus Industries Pvt Ltd, under the brand name AEROBILD, is a leading manufacturer of AAC Blocks in South India. With a strong dealer network across Telangana & Andhra Pradesh, we are known for quality, reliability, and timely service.Role ObjectiveWe are looking for a tough and experienced Recovery & Collections Manager to handle over 70 Lakhs of outstanding...
-
Analyst/Agent - Credit & Collections
6 days ago
Hyderabad, Telangana, India Othain Group Inc. Full time ₹ 6,00,000 - ₹ 12,00,000 per yearAbout UsOthain Group is a global IT and BP Solutions and Services CompanyThe Group's main focus is in the business process and technology management space, offering a broad portfolio of industry-specific services. With deep process knowledge and insights, with focused IT capabilities, targeted analytics and pragmatic reengineering—the company delivers a...
-
Talent Payment
3 days ago
Hyderabad, Telangana, India Deloitte Full time ₹ 4,00,000 - ₹ 12,00,000 per yearTalent Payments—AnalystDo you possess a keen eye for detail and a knowledge of accounts payable workflows? At Deloitte, you will be provided an opportunity to sharpen your skills—be it problem solving, multitasking, initiative, risk, and accountability. All this, in addition to be empowered, gain exposure to various industries and business models,...
-
Credit Collection Officer
6 days ago
Hyderabad, Telangana, India Albaugh, LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCredit Collections Officer – Agrochemical | Locations: Hyderabad, Hubli, Indore, Pune, KolkataAbout the RoleAlbaugh is looking for a dynamic and field-drivenCredit Collections Officerto strengthen our receivables management and customer engagement in theAgrochemicalbusiness. The role involves close collaboration with customers and internal stakeholders to...