WFS Specialist
7 days ago
Our mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
Workforce Staffing (WFS), part of Worldwide Operations People, Product & Tech, manages Amazon's Tier 1 talent supply chain. We attract, hire, and onboard the associates who, by fulfilling orders at the frontlines of the company, make Amazon a global leader in operations, delivery and logistics.
The WFS specialist will lead a high impact role interacting with senior leadership and leading multi-country multi-functional projects.
The role will lead multiple initiatives and projects spanning multiple APAC countries. The role holder will operate in a complex environment managing projects in multiple disciplines that involves (but not limited to) vendor strategy, process and productivity improvement, market intelligence, go-to-market strategies, employer branding, compliance, partnering with tech team to build tech products, identify and implement GenAI use case products and establish new ways of working in talent supply chain.
Key job responsibilities
- We are looking for amazing people who will work backward from customers and design, deploy and scale programs in workforce staffing in APAC region and globally.
- End to end management of projects and programs involving conceptualization, problem identification, design and implementation.
- The person will work closely with workforce staffing managers and multiple cross functional teams of different sites to pilot, implement and scale programs.
- Work with vendor partners in implementing vendor strategy
- Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
- Knowledge of Microsoft Office products and applications
- Experience in conducting investigative work, including claimant, witness, and target employee interviews, investigative data analysis, and production of investigative documentation
- Experience developing policies and supporting documentation
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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