Junior Client Servicing Executive(1- 2yrs exp only not more)

Job Description:

• Serve as the central and single point of contact for assigned brand accounts, ensuring clear and consistent communication.
• Build and nurture strong, long-lasting client relationships, fostering trust and satisfaction.
• Develop a thorough understanding of each client's business goals, objectives, target audience, market plans, and competitors.
• Proactively gather and document detailed client requirements for various branding and marketing initiatives.
• Collaborate with internal teams (including creative, strategy, digital marketing, and project management) to develop and implement effective marketing and digital marketing strategies that align with client objectives.
• Contribute to account planning processes, including the development of marketing plans, budgets, and timelines.
• Provide strategic insights and recommendations to clients based on market understanding, consumer research, and digital marketing trends.
• Consult clients on various marketing fronts, including traditional and digital approaches, brand building, and communication strategies.
• Develop and maintain digital campaigns to increase web traffic and achieve other online marketing goals, working closely with digital teams (SMM, SEO, Content, Paid Media).
• Oversee the day-to-day operations of client accounts, ensuring projects are executed on time, within budget, and to the highest quality standards.
• Prepare and present high-quality client presentations, reports, and insights on campaign performance and strategic recommendations.
• Track and measure marketing outcomes, including activities, response, leads, sales, retention, and ROI, providing regular updates to clients.
• Stay informed about emerging trends, technologies, and best practices in digital marketing and the broader marketing landscape to provide cutting-edge solutions to clients.
• Identify and capitalize on growth opportunities within the client portfolio to drive revenue and business expansion.
• Address client concerns and resolve issues in a timely and effective manner, ensuring a high level of client satisfaction.
• Provide key-value additions and strategic inputs to clients to help them achieve their growth objectives.
• Ensure brand alignment across all marketing activities to increase brand awareness and equity.

Requirements:

• Bachelor's degree in Marketing, Business Administration, or a related field. An MBA in Marketing is preferred.
• Minimum of 1-2 years of experience in account servicing, client servicing, marketing, or agency-related roles.
• Proven ability to build and maintain strong client relationships.
• Solid understanding of marketing principles and strategies, including both online and offline approaches.
• Familiarity with digital marketing strategies and tools, including SMM, SEO, SEM, content marketing, and email marketing.
• Strong business acumen and an understanding of how marketing activities contribute to overall business goals.
• Excellent communication (both written and verbal), presentation, and interpersonal skills, including the ability to lead client meetings
• Strong organizational skills and the ability to manage multiple accounts and projects simultaneously.
• Proactive, analytical, and detail-oriented approach to problem-solving.
• Ability to work effectively both independently and as part of a collaborative team.
• Proficiency in using presentation tools such as PowerPoint and Keynote.