Director Customer Success
2 days ago
FinBox is a Bengaluru-based fintech company providing digital credit infrastructure and risk intelligence solutions for businesses. Founded in 2015, it helps lenders streamline onboarding, accelerate lending, and make data-driven decisions through advanced APIs and AI-powered tools. Backed by investors like WestBridge Capital, FinBox recently raised $51M in Series B funding and continues to scale its operations. We are hiring a Customer Success Director to strengthen client relationships and drive post-sales excellence.
- The role focuses on providing after-sales customer support, with responsibility for both client success and team leadership.
- Must handle client-facing interventions—identifying issues, diagnosing root causes, and recommending practical solutions.
- Requires a Subject Matter Expert (SME) who understands the product deeply and can drive solutioning and continuous improvement.
- Will be responsible for experience coordination and maintenance, ensuring seamless service delivery.
- Must work cross-functionally, interfacing with Pre-Sales, Sales, and Account Management teams to strengthen and expand client relationships.
- Expected to define the strategy and build the roadmap for the Customer Support practice.
- Should be capable of structuring and growing the support team, including mentoring future leaders within the function.
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Director Customer Success
2 days ago
Bengaluru, Karnataka, India WestBridge Capital Full time US$ 8,16,000 - US$ 21,36,000 per yearFinBox is a Bengaluru-based fintech company providing digital credit infrastructure and risk intelligence solutions for businesses. Founded in 2015, it helps lenders streamline onboarding, accelerate lending, and make data-driven decisions through advanced APIs and AI-powered tools. Backed by investors like WestBridge Capital, FinBox recently raised $51M in...
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Director – Customer Success
2 days ago
Bengaluru, Karnataka, India SecPod Full time ₹ 12,00,000 - ₹ 30,00,000 per yearLocation:Bengaluru, IndiaAbout SecPodSecPod is a leading cybersecurity technology company committed to preventing cyberattacks through proactive security. Its mission is to secure every connected computing device across modern enterprises by delivering preventive, automated, and intelligent cybersecurity.At the core of SecPod's offerings is theSaner Platform...
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Director of Customer Success
2 weeks ago
Bengaluru, Karnataka, India CloudSEK Full time ₹ 25,00,000 - ₹ 50,00,000 per yearWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal We believe that work and the workplace should be joyful and always buzzing with energyCloudSEK,one of India's most trusted Cyber security product companies, is on a mission to build the world's fastest and most reliable AI technology that...
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Director, Customer Success
1 week ago
Bengaluru, Karnataka, India Bluevine Full time US$ 1,20,000 - US$ 1,80,000 per yearAbout BluevineBluevine is the largest small business banking platform in the U.S., redefining how entrepreneurs manage their money. We create modern financial solutions, from checking and lending to payments and beyond, designed to help small business owners grow, thrive, and take control of their financial future. Our best-in-class technology, advanced...
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Director of Customer Success
1 week ago
Bengaluru, Karnataka, India, Karnataka CloudSEK Full timeWHO ARE WE?We are a bunch of super enthusiastic, passionate, and highly driven people, working to achieve a common goal! We believe that work and the workplace should be joyful and always buzzing with energy!CloudSEK, one of India’s most trusted Cyber security product companies, is on a mission to build the world’s fastest and most reliable AI technology...
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Director, Customer success
2 weeks ago
Bengaluru, Karnataka, India DPDzero Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per yearAbout DPDzeroDPDzero ) is anAI Collections Companyfor financial institutions to run collections on autopilot. Our AI platform combines digital nudges, AI voice agents, and ethical human interventions to improve borrower experience, maximise recovery and reduce cost.DPDzero is trusted by industry leaders like IndusInd Bank, L&T Finance, Tata Capital,...
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Senior Director Customer Success
2 weeks ago
Bengaluru, Karnataka, India c58ec0f4-3c66-4a7a-91de-d32598097e5e Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJob Title:Senior Director Customer SuccessLocation:Bangalore (On-site; full-time)About LocusBattle-tested in 350+ deployments across 30+ countries, Locus is an agentic Transportation Management System for all-mile, all-channel, trusted by enterprises like Unilever, Nestlé, and Siam Makro.The platform unifies orders, capacity, and carrier networks into one...
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Director - Customer Success
2 days ago
Bengaluru, Karnataka, India Anakin (YC S21) Full time ₹ 8,00,000 - ₹ 20,00,000 per yearThe opportunity:Overview: As a CX Leader, you will be responsible for the end-to-end management of client projects that focus on improving client interactions and solution delivery. This role requires collaboration with cross-functional teams to ensure timely, efficient, and client-centric project outcomes. You will oversee the planning, execution, and...
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Senior Director Customer Success(APAC)
1 week ago
Bengaluru, Karnataka, India, Karnataka Locus Full timeJob Title: Senior Director Customer SuccessLocation: Bangalore (On-site; full-time)About LocusBattle-tested in 350+ deployments across 30+ countries, Locus is an agentic Transportation Management System for all-mile, all-channel, trusted by enterprises like Unilever, Nestlé, and Siam Makro.The platform unifies orders, capacity, and carrier networks into one...
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Senior Associate Customer Success
5 days ago
Bengaluru, Karnataka, India CleverTap Full timeAbout the Role:We are looking for a Customer Success & Partner Operations Specialist to join our growing team. This role sits at the intersection of Customer Success and Partnership functions, enabling leadership with accurate reporting, insights, and operational excellence. You will work closely with Customer Success Directors, CMs, Finance, and Partner...