Manager - Fraud Risk - Risk - Mumbai - Lodha (I-Think Techno Campus) - JM

2 weeks ago


Mumbai, Maharashtra, India Tata Capital Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Designation: Manager FRM Systems

Position Grade: M3

Business Unit: Shared Service

Department: Risk

Sub Function: FRM

Location: Thane

Number of Positions: 1

Position Type: Full Time

Job Purpose

  • Manage and own FRM systems
  • Drive end-to-end project management and delivery
  • Coordinate across IT, Product, Sales, and other stakeholders
  • Engage with FRM Managers for continuous feedback and improvements
  • Monitor and adopt relevant industry best practices

Direct Reports (Position Title) -  Head Strategy – FRM

Qualifications & Experience

  • Tech graduate, MBA
  • 3+ years of similar experience

Leadership Competencies: Ownership, Accountability , 
Functional Competencies - Project management, Tech enthusiast

Main Accountabilities

  • Lead end-to-end project management including BRD creation, FSD sign-off, UAT testing, and post-deployment validation
  • Ensure system stability by monitoring production issues, maintaining uptime, and leveraging automation for proactive issue detection
  • Govern project and issue trackers with automation and AI-enabled analytics to improve visibility, accuracy, and efficiency
  • Drive adoption of FRM system functionalities by tracking usage, analyzing gaps, and enabling seamless user experience
  • Collaborate with IT, Product, Sales, and other stakeholders to deliver business-aligned, tech-enabled solutions
  • Identify and implement automation and AI opportunities to reduce manual interventions, strengthen fraud detection, and enhance operational efficiency
  • Provide strategic insights to senior management through progress reporting, adoption metrics, and recommendations for scalable improvements

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