Customer Success Renewal Executive

1 day ago


Pune, Maharashtra, India PadCare Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About us:

At PadCare, we're on a mission to make hygiene sustainable. Founded in 2018, we have developed India's first patented sanitary napkin recycling technology—PadCareX.

But we're not just solving a waste problem, we're building a circular economy that champions environmental resilience and social equity. Our service model closes the loop starting from collection, recycling, and transforming single-use sanitary napkins into sustainable materials, while also creating dignified jobs for marginalized waste workers, especially women, across the country.

With 100+ changemakers across 25+ cities, PadCare is driving real impact—for people and the planet. Recognized by Forbes, the World Economic Forum, and more, we believe business can be a force for good. If you do too, PadCare is where your purpose finds a home.

Oh, and you must have seen us on an episode of Shark Tank India, Season 2 - 

To learn more about the work that PadCare is doing, check out the website:

Role overview & Key responsibilities:

As a Customer Success Renewal Executive, you will be responsible for managing contract renewals, maintaining client satisfaction, and ensuring seamless continuity of services. You will play a key role in revenue retention by proactively engaging with our client partners, addressing their needs, and facilitating timely renewals.

  • Own the renewals lifecycle for assigned clients – from initial outreach to closure.
  • Track and monitor upcoming contract expiries using CRM and internal tools.
  • Collaborate with the sales, finance, and operations teams to align pricing, timelines, and service expectations.
  • Send timely renewal communication and follow-ups via emails, calls, and meetings.
  • Address client queries, concerns, or escalations related to the renewal process.
  • Coordinate with documentation, invoicing, and legal teams for smooth PO and agreement processing.
  • Maintain accurate and up-to-date records of renewal statuses and forecasts.
  • Identify opportunities for service upsell or cross-sell during renewal conversations.
  • Provide inputs for client retention strategies based on feedback and insights.

What we're looking for:

  • Bachelor's degree in Business, Sales, Marketing, or a related field.
  • 1–2 years of experience in client servicing, account management, or renewals .
  • Strong communication and relationship management skills.
  • Proficiency in Microsoft Office, Excel, and CRM tools.
  • Highly organized with a proactive and detail-oriented approach.
  • Ability to multitask and work under tight deadlines in a fast-paced environment.
  • A customer-first mindset with a problem-solving attitude.
  • Culture Fit: Must align with PadCare's values – 
    Integrity, Entrepreneurship, Collaboration, Customer-First, Innovation
    .

Work Mode:
 Full-time, Pune-based

Why Join us:

  • Compensation:
     Competitive salary in line with industry standards.
  • Growth Path:
     Opportunity to scale into Customer Success Renewal Manager as PadCare expands globally.
  • Purpose With Impact:
     Join a mission-driven team transforming menstrual hygiene through sustainable solutions that uplift women's health, the environment, and sanitation workers' dignity.
  • Eco-Warrior in Action:
     Help recycle millions of sanitary pads and actively reduce landfill waste and carbon emissions—real impact, not just buzzwords.
  • Innovation Meets Heart:
     Be part of a team that blends empathy with patented 5D recycling tech to build the future of circular economy.
  • Grow With Us:
     We're a fast-gowing, venture-backed startup offering real opportunities to scale your career as we scale our impact.
  • A Culture That Cares:
    Work in a space where collaboration, inclusivity, and purpose aren't just values—they're how we roll every day.

  • Renewal Manager

    24 hours ago


    Pune, Maharashtra, India AppZen Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card...


  • Pune, Maharashtra, India Princeton IT America Full time ₹ 80,000 - ₹ 10,00,000 per year

    ob Title: Customer Success ManagerLocation: Pune, MaharashtraExperience Required: 5+ YearsAbout the RoleWe are looking for an experienced and proactive Customer Success Manager to join our Pune team. This role is responsible for building long-term customer relationships, ensuring successful adoption of our solutions, and driving measurable business outcomes...


  • Pune, Maharashtra, India Yagy Tech Pvt Ltd Full time ₹ 30,00,000 - ₹ 70,00,000 per year

    Walk-In Drive | Customer Success Executive (Telesales + Retention + Customer Support) | Earn 3-7 LPALocation: Baner, PuneWalk-In Dates: 3rd Oct to 12th Oct 2025 (Sunday - Holiday)Time: 10:00 AM 5:00 PMExperience: 0 - 4 Years (Freshers Welcome)Type: Full-time | On-siteWhats in it for You?Salary Package: 3 LPA - 7 LPA (Fixed + Incentives)Attractive Monthly...


  • Pune, Maharashtra, India Outmarch Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job SummaryOutmarch is a fast-growing retail startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. Were specifically looking for a customer success specialist who will roll up their sleeves and lead a team from inside the trenches.As a key member of our leadership team, you will help craft the...


  • Pune, Maharashtra, India Sekel Tech Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Job Summary: We are looking for a dynamic and proactive Customer Success Associate who will play a crucial role in managing customer relationships, driving success for our clients, and contributing to business growth.This role involves working closely with clients to ensure they derive maximum value from our platform, identifying upsell and cross-sell...


  • Pune, Maharashtra, India Schneider Electric Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description:Key Resposibilities :Lead and maintain the ongoing client relationships for recurring services, organize and manage recurring communication of client performance, ensure our internal commitments are delivered with excellence, that the customer outcomes are achieved, and promote/support additional value from our extensive line of...


  • Pune, Maharashtra, India Shavish Hr And Digital Marketing Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Customer Success - Increase renewal rates and reduce churnDefine & Optimize Customer LifecycleMeasure Effectiveness of Customer SuccessLead Customer Success TeamEnhance Effectiveness and Efficiency Through TechnologyInspire Customer Success Required Candidate profileCustomer Success exp in leading customer-facing organizationmanage through persuasion...


  • Pune, Maharashtra, India Druva Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About Druva Druva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry's first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based...


  • Pune, Maharashtra, India Druva Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About DruvaDruva enables cyber, data, and operational resilience for every organization with the Data Resiliency Cloud, the industry's first and only at-scale SaaS solution. Customers can radically simplify data protection, streamline data governance, and gain data visibility and insights as they accelerate cloud adoption. Druva pioneered a SaaS-based...


  • Pune, Maharashtra, India Cequence Security Full time

    Customer Success Operations Manager OverviewWe are seeking a Customer Success Operations Manager to power the backbone of our Customer Success team. This role is focused on tooling, reporting, and process improvement, ensuring our Technical Success Managers (TSMs) have the systems and insights they need to deliver value to customers. You will own the...