Field Service Engineer

22 hours ago

Tripunithura Kochi Kerala, India P-MAC MACHINES PVT LTD. Full time

Job Title: Field Service Engineer

Department: Service

Location: Kochi (with frequent travel across Kerala / South India)

Reporting to: Service Manager

About the Company:

P-MAC Machines Pvt. Ltd. is a leading machinery sales and service company with over 40 years of experience in the metal cutting, sheet metal, and wood panel processing industries. We partner with world-class machine tool brands to provide the right solutions backed by prompt and professional service.

Job Summary:

The Field Service Engineer will be responsible for the installation, commissioning, maintenance, and troubleshooting of industrial machinery at customer sites. The ideal candidate should have a passion for machines, strong technical aptitude, and the ability to deliver an excellent customer experience.

Key Responsibilities:

  • Carry out installation and commissioning of machines at customer sites as per company standards.
  • Perform preventive and corrective maintenance of machines to ensure minimal downtime.
  • Diagnose and resolve electrical, mechanical, pneumatic, or control-related issues in machines.
  • Conduct pre-installation site inspections and report readiness for installation.
  • Maintain accurate service reports, installation checklists, and feedback forms.
  • Provide technical guidance and basic operational training to customers.
  • Coordinate with the service office for spare parts and technical documentation.
  • Ensure timely communication and professional conduct with customers.
  • Support the sales and application team in machine demonstrations or trials.

Qualifications & Skills:

  • B.Tech in Mechanical / Electrical / Mechatronics / Electronics Diploma / Engineering.
  • 1–3 years of experience in industrial machinery service (freshers with strong aptitude may also apply).
  • Basic understanding of electro-mechanical systems, hydraulics, and CNC controls preferred.
  • Ability to read technical drawings and manuals.
  • Good communication skills in English and Malayalam (Tamil/Kannada is an added advantage).
  • Willingness to travel extensively and work independently at customer sites.
  • Proficiency in MS Office and basic reporting tools.

Key Attributes:

  • Customer-oriented and proactive.
  • Quick learner with a strong problem-solving attitude.
  • Team player with a focus on safety and professionalism.
  • Passionate about technology and continuous improvement.

Compensation & Benefits:

  • Competitive salary based on experience.
  • Allowances for travel, food, and stay during field visits.
  • Training and certification opportunities with global machine brands.
  • Career growth opportunities in technical and leadership roles.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Internet reimbursement

Work Location: In person

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