Digital Fraud Team Manager

16 hours ago


Mumbai, Maharashtra, India Kotak Mahindra Bank Full time ₹ 1,20,000 - ₹ 1,80,000 per year

RCU Digital Fraud Team Manager-Ho & Support-Internal Control

Grade: M4/M5

Product Fraud Risk Manager JD: (looking for 2 to start with)

Location: Mumbai / Bangalore

Job Description

· Analyse product notes / process notes and build scenarios for obvious fraud risks as well as edge cases

· Summarise mandatory checks needed post launch

· Summarise monthly post-facto summaries needed post launch in the first 3 months of launch and propose pulling back on relevant cohorts / additional checks

· Liaise with product teams / tech teams / FRM rule writers to integrate with internal Fraud Risk Management tools and Business rule engines

· Analyse gaps in existing products / processes from a fraud risk perspective

· Own risk metrics on products launched and inform rule writers on internal fraud trend-based and compliance / regulations related checks on a regular basis

· Regular documentation of product launches approved, checks proposed, fraud caught, additional diligence recommended, etc

· Keep abreast with industry trends in new product launches, NPCI guidelines, payment solutions, competition benchmarking on processes / transaction limits, etc

Requirements:

· Min 4 years' experience in Banking / Fintech, ideally with exposure to multiple products

· Good understanding of multiple banking products: Credit Cards, Debit Cards, Digital Channels, Merchant Acquiring, and RBI regulations therein

· Ability to negotiate and liaise with multiple stakeholders and manage discussions independently

· Good summarisation skills for briefs to senior leadership for quick approvals

· Educational background - B.E./ B.Tech/ Statistics / Econometrics mandatory

Experience LevelEntry Level
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